Job title: Field Support Analyst
Location: Tulsa, OK
Duration: 4 months – possible extension/ Potential to Convert to FTE

Interview process:
? 1st round technical interview – phone
? 2nd round culture interview with HM – teams
? 3rd round with office leadership - onsite

Job Description:
Resource's typical working day:

• General desk top support
• Hardware/software support
• Desktop support helping a wide range of end users
• Responding to tickets
• Maintaining office technology
• Front facing customer service
• Level 1 & Level 2 software support enterprise level
• Backend office MS Office Support
• MS Intune
• Active Directory
• Remote management
• Incident Request Management

Must Have Skills:
? Good technical skills, Good customer service

Nice to have skills:
? Banking or law firm support work,
? Experience with Apple iOS
? Adobe Acrobat

Years of Experience: 5+ years

Education:
? Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:
? MS Intune, Ticketing Systems, MS Office Suite 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 20.00/hr.