Position Title: LTSS Service Care Manager
Work Location: Mission, McAllen, Hidalgo, TX
Assignment Duration: 3 months (Possibility to extend)
Work Schedule: 8:00 AM – 5:00 PM, 1-hour lunch break
Work Arrangement: Onsite / Field-Based

Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.
May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Background & Context:
This role supports long-term care members through coordinated service planning, education, and ongoing assessment to ensure compliance with state, federal, and payer requirements.

Key Responsibilities:

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome

• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialists, and/or community resources needed for long-term care

• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

• Provides resource support to members and their families/caregivers for various needs based on service assessment and plans

• Monitors care plans/service plans, member status, and outcomes and provides recommendations based on identified member needs

• Interacts with long-term care healthcare providers and partners to ensure member needs are met

• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance

• May perform home and/or other site visits to assess member needs and collaborate with healthcare providers and partners

• Provides and/or facilitates education to members and their families/caregivers on procedures, service options, referrals, and healthcare benefits

• Provides feedback to leadership on opportunities to improve quality of care and service delivery

• Performs other duties as assigned

• Complies with all policies and standards

  Education/Certification	Required: Licensed Vocational Nurse (LVN)			Preferred:
  Licensure	Required: Licensed Vocational Nurse (LVN)			Preferred:
  Years of experience required: Must haves: Microsoft Word, Excel experience, Computer literacy   Disqualifiers: No vehicle, no internet Performance indicators: Best vs. average: Strong time management skills, Organized     Additional qualities to look for: At lease 2 years experience at LVN, Home Health experience, Case management experience, speaks and understands spanish
  Top 3 must-have hard skills stack-ranked by importance		1	Computer literacy
  		2	Strong time management skills
  		3	Speaks and understands spanish

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.00/hr.