Title: Field Service Technician II 
Location: Cherry Hill, NJ 08003
Duration: 3 months (Temp to hire) 
Shift: M – F 9a to 6p but will be flexible / OT – Y when applicable / After-hours - Yes • Will there be OC (on call)? Yes • Will there be shift differentials? No 

Description:
We are seeking a reliable and customer-focused IT Field Technician to support technology systems, including networking equipment, and other hardware and software. This role requires strong technical skills, excellent communication, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

• Technical Support & Troubleshooting
o Resolve hardware, software, and connectivity issues
o Provide on-site support for staff

• Installation & Maintenance
o HW and SW install and configuration experience
o Perform quarterly preventative maintenance (some after-hours required)

• Networking & Cable Management
o Terminate, test, and replace network cables (Cat5/Cat6/Cat7)
o Organize and manage cable layouts for optimal performance

• Training & Documentation
o Train staff on new systems
o Maintain accurate records of support requests and configurations

• Asset & Inventory Management
o Track hardware, software licenses, and inventory levels
o Assist with rollout and upgrade projects

• Security & Infrastructure
o Maintain secure and efficient network infrastructure
o Support online ordering and delivery platforms

Qualifications:

• Technical Skills
o Strong knowledge of computer hardware, software, networking, and cable installation
Break fix experience with laptops, desktops, printers, servers.
Smart hands network experience, rack n stack, cable management

• Certifications
o CompTIA A+ and Network+ preferred (or 5+ years of relevant experience)

• Physical Requirements
o Able to lift up to 50 lbs and use a ladder (up to 10 ft reach)
o General contractor skills (drill usage, etc.). Light contractor work such as drilling through and mounting hardware into walls and countertops may be required.

• Other Requirements
o Excellent customer service and communication skills
o Strong problem-solving and organizational skills
o Professional appearance and demeanor
o Reliable transportation and valid driver’s license
o Must complete client specific training and pass certification exam

Notes:

• Is this position remote or in person? Remote
• What will the primary day-to-day responsibilities entail for this person? See Job Description above
• What are the TOP 2 required skills that candidates must have? Field experience, excellent customer service skills  How many overall years of experience should this person have? 5 years but willing to interview someone with 1 year if they also have their A+
• Do they need any specific certifications or education? CompTIA A+ and Network+ preferred (or 5+ years of relevant experience)
• If contract to hire what is the conversion rate? $23
• How many miles per day will the contractor be driving? Varies every day – could be 20 one day and 120 another  What radius range should candidates be located from the job location? 40 miles
• How soon will the candidate review and interviews start? ASAP

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 21.00/hr.