Subscription Analyst
Spectraforce
US
Remote
4 hours ago
Job Description
Duties
Skills
Experience
- Gain in-depth understanding of Pure Storage business models including both traditional hardware, software, maintenance and subscription services.
- Understand, execute and manage operational tasks which can include, but is not limited to, the following:
- Review hardware configurations
- Modify service subscriptions (via Salesforce)
- Validate invoicing set up
- Validate billing amounts for complex accounts
- Provide feedback and work cross functionally to deliver continuous process improvement and automation
- Understand the subscription product catalog and provide teams with appropriate configurations based on subscription type and/or custom requirements
- Engage on team projects to adapt operations and governance based on business model decisions, including new subscription offerings and routes to market
- Develop and maintain operational dashboards including tracking KPIs
Skills
- Experience in storage is not required, but a strong aptitude for learning data center infrastructure
- Penchant for solving problems with a strong analytical and critical thinking mindset
- Excellent relationship-building, communication and presentation skills
- Ability to work well with cross-functional teams and handle high levels of ambiguity
- Ability to write database queries
- Ability to write reports from SFDC
- Create dashboards in Tableau from disparate resources
- Experience in using data to make a persuasive business case
- Business-oriented mindset, consistently aligning to strategic objectives
- Experience with Salesforce and Salesforce CPQ
Experience
- Subscription Operations experience preferred
- Salesforce experience required
- Experience in working with high profile companies within the Financial or Technology industry verticals
- Experience working with cross-functional teams