Registration Rep - Administrative
Spectraforce
Laguna Hills, California
5 hours ago
Job Description
Role Name: Registration Rep - Administrative
Location: Laguna Hills, CA 92653
Work Environment: Onsite
Schedule: 40 hours per week
Contract length: 2-month assignment with possible extensions
Job Summary:
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values; Accountability, Best Practices, Compassion and Synergy. The Employee shall support Saddleback Memorial Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.
The Registration /Pre-Registration Representative is responsible for completing all registrations of patients presenting for procedures, admissions or the ER. The Representative must collect and verify demographic and insurance information so that the patient can be accurately identified and billed for their services. Excellent customer service must be maintained with all patients and co-workers.
Job Responsibilities:
1. Adheres to department policy of using two identifiers.
2. Avoid HIPAA violations by accurately entering information into the system.
3. Interviews, registers and pre-registers patients timely and accurately.
4. Maintains an appropriate level of expertise in Epic, OnBase, RTE and websites.
5. Ensures all registration forms are signed and collected and appropriate notes are entered.
6. Delivers excellent customer service using AIDET principles.
7. Collects payments and posts patient financial responsibility.
8. Participates in and supports department specific performance improvement activities.
9. Maintains accuracy at an acceptable level.
10. Monitors /manages work queues.
11. Ability to be at work and be on time.
12. Ability to follow company policies, procedures and directives.
13. Ability to interact in a positive and constructive manner.
14. Ability to prioritize and multitask.
15. Performs other duties as assigned by the Admitting management.
Education:
High School Graduate preferred
Medical Terminology preferred
Medical Terminology related course or certificate preferred.
Preferred Certifications & Licensure:-N/A
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.00/hr.
Location: Laguna Hills, CA 92653
Work Environment: Onsite
Schedule: 40 hours per week
Contract length: 2-month assignment with possible extensions
Job Summary:
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with our core values; Accountability, Best Practices, Compassion and Synergy. The Employee shall support Saddleback Memorial Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.
The Registration /Pre-Registration Representative is responsible for completing all registrations of patients presenting for procedures, admissions or the ER. The Representative must collect and verify demographic and insurance information so that the patient can be accurately identified and billed for their services. Excellent customer service must be maintained with all patients and co-workers.
Job Responsibilities:
1. Adheres to department policy of using two identifiers.
2. Avoid HIPAA violations by accurately entering information into the system.
3. Interviews, registers and pre-registers patients timely and accurately.
4. Maintains an appropriate level of expertise in Epic, OnBase, RTE and websites.
5. Ensures all registration forms are signed and collected and appropriate notes are entered.
6. Delivers excellent customer service using AIDET principles.
7. Collects payments and posts patient financial responsibility.
8. Participates in and supports department specific performance improvement activities.
9. Maintains accuracy at an acceptable level.
10. Monitors /manages work queues.
11. Ability to be at work and be on time.
12. Ability to follow company policies, procedures and directives.
13. Ability to interact in a positive and constructive manner.
14. Ability to prioritize and multitask.
15. Performs other duties as assigned by the Admitting management.
Education:
High School Graduate preferred
Medical Terminology preferred
Medical Terminology related course or certificate preferred.
Experience:
1-2 years Medical Office/Admitting/Registration or equivalent healthcare experience preferred
Computer skills required
Preferred Certifications & Licensure:-N/A
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.00/hr.