Service Analyst - I (USD)
Spectraforce
Overland Park, Kansas
an hour ago
Job Description
Job Title: Service Analyst
Location: Overland Park, KS, 66211
Department: Institutional Life
Duration: 6-month contract with potential for extension or conversion to full-time
Schedule: M–F, 8:00 AM – 4:30 PM
Job Summary
We are seeking a dependable and detail-oriented Service Analyst to join our Institutional Life team. This full-time, onsite role is ideal for a self-starter with strong interpersonal skills and a professional demeanor. The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.
Key Responsibilities
• Receive, assess, and process service requests
• Transact routine non-financial activity on client accounts with accuracy and
expediency
• Email and mail out documents; perform mail merges
• Handle business services tasks from the operations team
• Assist team members to meet departmental and regulatory standards
• Make effective decisions based on comprehensive case analysis
• Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination
• Maintain professional appearance and behavior in a corporate office setting
Must-Have Skills & Experience
• Basic proficiency in Microsoft Office, especially Excel
• Prior experience in a corporate office environment with adherence to dress code
• Strong reliability and consistent attendance
• Salesforce experience preferred
• Excellent communication and interpersonal skills
• Professional demeanor and confidence
• Ability to multitask and stay organized
Deal Breakers
• Poor attendance or negative attitude
• Lack of corporate or office-based experience
Qualifications
• Associate’s or Bachelor’s degree preferred, or equivalent work experience
• Ethical, accountable, and decisive
• Strong written and verbal communication skills
• Ability to learn quickly through paid onsite training
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 18.00/hr.
Location: Overland Park, KS, 66211
Department: Institutional Life
Duration: 6-month contract with potential for extension or conversion to full-time
Schedule: M–F, 8:00 AM – 4:30 PM
Job Summary
We are seeking a dependable and detail-oriented Service Analyst to join our Institutional Life team. This full-time, onsite role is ideal for a self-starter with strong interpersonal skills and a professional demeanor. The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.
Key Responsibilities
• Receive, assess, and process service requests
• Transact routine non-financial activity on client accounts with accuracy and
expediency
• Email and mail out documents; perform mail merges
• Handle business services tasks from the operations team
• Assist team members to meet departmental and regulatory standards
• Make effective decisions based on comprehensive case analysis
• Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination
• Maintain professional appearance and behavior in a corporate office setting
Must-Have Skills & Experience
• Basic proficiency in Microsoft Office, especially Excel
• Prior experience in a corporate office environment with adherence to dress code
• Strong reliability and consistent attendance
• Salesforce experience preferred
• Excellent communication and interpersonal skills
• Professional demeanor and confidence
• Ability to multitask and stay organized
Deal Breakers
• Poor attendance or negative attitude
• Lack of corporate or office-based experience
Qualifications
• Associate’s or Bachelor’s degree preferred, or equivalent work experience
• Ethical, accountable, and decisive
• Strong written and verbal communication skills
• Ability to learn quickly through paid onsite training
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 18.00/hr.