Job title: SIC (Client’s Innovation Center) Manager (Business Analyst - III)
Duration: 5+ months / 01/05/2026 to 06/05/2026 (Possible extension)
Location: Onsite- New York, NY (3-5 days in the office)
 
Job Description:
The Client’s Innovation Center (SIC) is looking for a SIC Manager to join the team. This is a unique opportunity to be part of our established SIC program. This role will be responsible for supporting experiential and agenda components that bring customer’s meeting goals and vision to life. This role requires someone who identifies as a self starter and comfortable time managing their day to meet deliverable deadlines. In this role you will work cross-functionally with other SIC team members, field marketing as well as Customer and Internal leaders.
 
Responsibilities:

• Own and manage the success of high-quality briefings involving key customers & prospects
• Serve as a primary contact and consultant to sales teams; provide total guidance and properly manage priorities/expectations at every stage of briefing lifecycle
• Align with account team to gain deeper understanding of meeting objectives/goals
• Support sales teams with customer meeting logistics and experiential components of the engagement
• Provide executive-level presence and hospitality for customers and internal discussion leaders from arrival to departure
• Own experiential components for customer meetings. This includes culinary reservations onsite with our partner teams, volunteer activations & enhanced meetings experiences, etc.
• Create meeting assets and set up conference rooms to be customer-ready with printed materials and any additional equipment needed for the meeting
• Greet executives & customers upon arrival to the Innovation Center and manage all front of house operations
• Input meeting data into Salesforce. This includes all logistics, meeting costs, customer attendees, discussion leaders, etc.
• Keep the floor organized and assist with all real estate, operational and Client projects

 
Preferred Skills:

• Functional project management experience – strong track record of driving simultaneous projects and multiple initiatives from concept to completion
• Superior customer service – passion for delivering the best customer experience possible
• Ability to perform well in a fast-paced environment and manage multiple projects effectively
• Exceptional team player with a passion for learning
• Customer service, events or hospitality experience
• Proficiency in Google Mail, Google Calendar and Slack
• Exemplary verbal and written communication skills
• Highly organized, adaptable, and detail-oriented
• Ability to be onsite at the NYC SIC up to 5 days a week
• Experience with Salesforce technology

 

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 54.70/hr.