Title: Field Technician
Location: Davenport/Bettendorf, IA (Quad Cities) and DeKalb, Rochelle, Rockford, or LaSalle/Peru, IL  
Duration: 6-month contract-to-hire
 Standard shift: 8am–5pm.

• Nights, weekends, and midnight work will vary depending on network needs in the region.
• On call shifts will be required on rotation (2 weeks on; 4 weeks off)

 
Average travel: 1–3 hours using company vehicle

• Mostly day trips to various sites.

 
Day to Day:

• Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.

• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Client locations.
• Provide proper documentation of client’s network (Site Audit’s, and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into client’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in client’s network.
• Provide emergency restoration support for client’s network equipment.
• Maintain client colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

 
Must Haves

• Minimum of 1 years in telecommunications or equivalent technical training
• College or Technical degree or equivalent experience
• Private line broadband installation and maintenance
• DS3/DS1 installation and maintenance 
• SONET/DWDM installation and maintenance 
• IP/MPLS fundamentals 
• Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet) 
• Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required. Hours to be worked are determined by job requirements 
• Valid state driver license with clean driving record
• Self-motivated and the ability to make sound decisions with minimal supervision 
• Strong PC skills 
• Strong oral and written communications skills 
• Multi-task and maintain composure in a demanding work environment. 

Plusses:

• Telecommunications equipment installation, preferred
• Cisco or Alcatel Lucent IP Certifications, preferred
• VOIP Switching and maintenance, preferred 
• Fiber optics splicing and maintenance, preferred
• SS7/STP support, preferred

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.