Position: Behavioral Health Professional II

Location: Fully Remote, US

Schedule: Sunday, Tuesday, Wednesday, Saturday — 6:00 AM–4:30 PM AZ

(30-minute unpaid lunch)

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Position Purpose

Provide clinical assessments, crisis triage, education, and telephonic behavioral health support. Use established protocols and independent professional judgment while documenting all assessments, interventions, and outcomes.

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Key Responsibilities

• Answer inbound behavioral health calls and conduct crisis triage.

• Document calls thoroughly using standard software systems.

• Provide education to non-licensed staff.

• Conduct follow-up calls to support care facilitation.

• Collaborate with internal and external partners to meet members’ needs.

• Promote recovery concepts, resilience, and hope.

• Provide clinical assessments within scope of licensure.

• Offer behavioral health education and resource guidance.

• Comply with all applicable policies, protocols, and standards.

• Perform other duties as assigned.

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Required Qualifications

• Master’s degree in Counseling, Social Work, Marriage & Family Therapy, Psychology, or related field.

• Active behavioral health license in the state where the candidate resides:
  LPC, LCSW, LMFT, LP, LISAC, LAC, LASAC, LMSW

• 2–4 years of behavioral health experience in:

  • Crisis intervention

  • Case management

  • Intake/assessment

  • Therapy

  • Behavioral interventions

• Strong computer skills; Microsoft Office proficiency.

• Strong call documentation and data entry skills.

• Must pass DFPS + Texas Fingerprints.

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Preferred Qualifications

• Experience in managed care/telephonic counseling

• Call center or crisis line experience

• Triage experience

• Experience working in high-volume BH environments

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Training Requirements

• Week 1: Mon–Fri, 8a–5p AZ virtual classroom (camera ON)

• Weeks 2–4: Flexible schedule; advance notice provided

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 32.58/hr.