Job Title: Logistics Services Representative 1
Location: Seattle, WA 98134
Duration: 6 months Assignment
Shift/Hours: 40hours/week, PST hours
Work Model: onsite 4 days/week
 
Summary:

• Leads project teams and sub teams to develop and implement new programs and process improvements.
• Manages projects in accordance with established program management methodologies.
• Ensures that multiple projects meet specified timelines and deliver expected results.
• Manages and monitors project or program schedules, progress and costs to ensure that expected results are delivered on time and within budget.
• Maintains, adjusts and updates project plans as needed.

 
Technology & Educational Requirements:

• Microsoft Office Suite.
• ERP Systems (or WMS systems).
• High School Diploma or GED. 

 
Required Background:

• Process and manage customer orders from entry through delivery, ensuring accuracy and timeliness across systems and documentation.
• Coordinate with carriers, warehouses, and internal teams to support shipment scheduling, tracking, and issue resolution.
• Maintain accurate logistics records and update systems with shipment and order status to ensure visibility and compliance.
• Respond to routine inquiries from internal and external stakeholders regarding order status, delivery timelines, and documentation.
• Identify and escalate service disruptions or order discrepancies to senior team members for resolution.
• Support continuous improvement efforts by identifying process inefficiencies and suggesting enhancements.
• Keep current on all portfolio products and related updates, including offerings, shipping procedures, and promotions, to ensure accurate and informed customer support.
• Maintain regular and punctual attendance to ensure consistent service and team reliability.

Nice-to-Haves:

• The more experience the better.
• Prior client exp is helpful (including store roles).
• Inventory management.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 21.00/hr.