Job Title: Sr. Sales Operations Specialist
Location: Fully Remote
Duration: 6 months Assignment
Shift/Hours: 40hours/week, 6:30 AM-3:00 PM PST
 
Summary:

• The Sr. Sales Operations Specialist assists sales teams with operational tasks, such as data analysis, process documentation and policy execution.
• Provide ad hoc analysis to understand quotas, account assignments, and performance.
• The successful candidate will be a self-started who has a keen eye for detail, asks questions to clarify understanding, and has a desire to ensure data is correct.
• They will work closely with other members of the sales operations team to drive the account assignments for sales teams, identify gaps, and track key inputs into how the assignments are created.
• Works to achieve operational targets with major impact on the departmental results.
• Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.).
• May manage large projects or processes that span outside of immediate job area.
• Work is performed with limited oversight.
• Reporting to Director of Sales Operations.

 
Responsibilities:

• Conduct research, investigate workflows, business procedures, business process and recommend changes.
• Resolving complaints on renewal contracts, invoices, and commissions.
• Advising customers on pricing changes, product changes, expected delivery date and other activities.
• Detail oriented review of account distribution to the sales teams, identify possible issues, and communicate effective with sales leadership.
• Involved in process improvements and identifies opportunities for efficiency with Sales Operations team.
• Sales process development and training.
• Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing.
• Lead cross-functional projects to help resolve issues impacting core sales operations, scale and grow the areas of analytics, reporting and planning.
• Perform general data entry and data management.
• Ability to understand, create, and deliver top-quality, audience-appropriate communication.
• Flexibility to support new areas of the business as they integrate into the OPIS business.

 Required Qualifications:

• Bachelor’s degree.
• 7 years of relevant professional experience.
• Proficiency in Microsoft Excel.
• Knowledge of NetSuite and Salesforce preferred.
• Proven ability to work and interact in a fast-paced, constantly changing environment and comfortable with requirement to multi-task.
• Strong analytical skills with attention to detail.
• Track record for being detailed-oriented with a demonstrated ability to self-motivate and follow-through on projects.
• Ability to meet deadlines.
• Power BI and Tableau knowledge is a plus.
• Language: English required.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 31.25/hr.