Position Title: Field Support Specialist
Work Location: Naperville, IL
Assignment Duration: 6 Months
Work Schedule: 8am-5pm Work Arrangement: Hybrid – 3 days in office (M, T, W ideally)

Position Summary: Provide support for Field Services team in N.America

Key Responsibilities:

• Day to Day Responsibilities of this Position and Description of Project: Provide support for Field Services team in N.America
• Interaction level with Management/Team Members: Highly interactive with peers and supervisors as well as phone contact with field

Qualification Experience:?

• Qualifications/years of experience: 4+ years of field support to technical sales support experience
• Technology Requirements: Technology savvy, Microsoft Office suite, familiarity/experience with SAP and/or CRM systems

Required Skills:?

• Self-starter with solid interpersonal skills
• Communication skills (written, verbal over phone, email, in-person)
• Analytical, detail-oriented
• Ability to multi-task
• Organizational skills / customer service oriented

Preferred Skills:

• Fast learner
• Team player
• Research capability / problem-solver
• Computer skills
• Focus on accuracy

Education/Years of Experience Requirement:

• High-School/GED and 4+ years of field support to technical sales support experience OR fresh grads with a Bachelors degree
• Education Preferred: Bachelors Degree or Associates
• Interaction level with Mgmt/Team members: High level of interaction with Field Support Team, Field Technicians, Service Managers, Ops Managers
• Required Certifications:
• Technology Requirements: Microsoft Office Suite, CRM and SAP preferred

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 20.00/hr.