Title: Strategic Partner Manager III 
Duration: 12 Months
Location: Onsite in Burlingame, Seattle, Austin, New York

Role Overview:
The Global Shop-in-Shop Field Merchandising Manager is responsible for the planning and execution of the Global Shop-in-Shop fixture and merchandising program. This involves close collaboration with third-party labor (3PL) agencies for the installation of fixtures, product displays, demo units, graphics, and retail technology hardware. Additionally, the role oversees the ongoing management of repair and maintenance (R&M) processes for all existing Shop-in-Shop elements within retailer partner locations.

This role is key to our customers finding, learning about, and experiencing the brand and product portfolio in physical retail, as it is focused on ensuring the Global Shop-in-Shop program and  brand is presented in a compelling and engaging way on an ongoing basis in partnership with retailer partners, 3PL agencies, R&M vendors, Field Sales teams, and the Global Shop-in Shop team.

Key Responsibilities

• Program Execution & Ongoing Maintenance:
• Plan and execute the Global-Shop-in Shop program rollout across geographically dispersed retail store locations, managing logistics and timelines for the installation of fixtures, graphics, technology hardware, and product display/ demo units, in collaboration with internal/external partners.
• Create comprehensive installation instructions for 3PL and retailer partners
• Ongoing management of R&M processes to uphold consistent brand representation and program execution across all locations.
• Oversee the deployment of updated fixtures and graphics for seasonal refreshes.
• Reporting & Analysis:
• Develop detailed processes, routines, and dashboards for tracking program execution and ongoing R&M needs.
• Evaluate the effectiveness of merchandising execution and propose process improvements.
• Manage 3PL installation and R&M budgets, process invoices, and collaborate with the Physical Merchandising Manager to ensure all programs stay within budget.
• Cross-functional Collaboration:
• Work closely with Global Shop-in-Shop, Visual Merchandising, Sales/Account, Retail Technology, and Retail Sales teams to ensure successful program implementation and ongoing operations (i.e., R&M, seasonal refreshes).
• Partner effectively with 3PL agencies, R&M vendors, fixture vendors, and retailers to ensure program success during and after implementation.

Minimum Qualifications

• Retail Merchandising Expertise: 3+ years of experience driving the execution of in-store retail merchandising projects/programs for a brand, retailer, or vendor.
• Project Management Acumen: 3+ years of project management experience, including the ability to create and execute complex schedules and deliverables across multiple retail locations.
• Vendor Management: 3+ years of experience managing 3PL and fixture production vendors.
• Cross-functional Collaboration: Ability to work effectively in a fast-paced, ambiguous, and global cross-functional environment.
• Exceptional Communication: Proven ability to create and tailor verbal and written program updates for broad cross-functional teams and audiences.
• Detail-Oriented & Accurate: High level of accuracy and attention to detail, with the ability to track, articulate, and manage the intricacies of complex fixture installations and ongoing program management.
• Problem-Solving Skills: Excellent at root cause analysis and working cross-functionally to resolve problems/issues during installations and ongoing program management.
• Software Proficiency: Experience with Google G-suite and Microsoft suite of software applications.

Preferred Qualifications

• Experience in consumer electronics retail.Demonstrated experience in executing Shop-in-Shop programs with retail partners.
• Experience planning large-scale executions from concept to prototype and production.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.