Position Title: Quality Outreach Coordinator
Work Location: Remote
Work Duration: 8 Months (Possibility to extend or convert)

Summary:
Performs duties to assist in activities related to closing open care gaps for high-risk members.

Key Responsibilities:

• Interacts with high-risk members and/or providers to improve healthcare outcomes and close care gaps such as increased preventive care compliance
• Provides support for quality initiatives including outreach to members who are noncompliant in the designated outreach services
• Conducts seasonal call campaigns, in coordination with local market efforts
• Enters data assessments and authorizations into the system and maintain database as directed
• Maintains integrity of Personal Health Information
• Performs other duties as assigned
• Complies with all policies and standards Qualification & Experience: High school diploma or equivalent. 2 years managed care setting, medical office or facility setting with demonstration of medical administration duties. Knowledge of medical terminology.

Education/Certification	Required: High school diploma or equivalent. 2 years managed care setting,			Preferred:
Licensure	Required:			Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators		Must haves:   Nice to haves: Quality Improvement, healthcare Experience, HEDIS Experience, medical terminology   Disqualifiers: no outbound phone experience, no case manager experience,   Performance indicators:
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection		1	Computer skills (fax, MS Suites, PDF converting)
		2	Outbound Call Center
		3

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.00/hr.