Job Title: Customer Support Manager-II
Duration: 3+ months Assignment
Location: Tempe, AZ

Description
As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and long-term success of your Merchant Sentiment team. 

You’re excited about this opportunity because you will…

• You will be responsible for fostering team collaboration, employee development, and problem-solving. 
• The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment. (Due to the in-office presence, you must live within a commutable 50 miles of the office. In-office days are determined by the business and can change based on business needs).

We’re excited about you because…

• You have people management experience
• You are solution focused - Has a natural capacity to effectively manage groups of people to achieve collective goals. Our best Managers are team first, manage change and have experience guiding and motivating people at all levels across a variety of responsibilities. 
• At least 2 years people leadership experience 
• Be able to thrive in a fast-paced environment 
• Passionate about developing teams to meet a high talent bar 
• Familiarity with Salesforce, JIRA and Workday systems 

Nice-to-Haves

• Proficiency in Excel / Google sheets
• Project Management experience

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 32.00/hr.