Sprinklr Implementation Consultant
Spectraforce
San Jose, California
2 hours ago
Job Description
Job Title: Sprinklr Implementation Consultant
Location: Remote
Duration: 6+ Months (with a higher possibility of extension)
(To start, likely in the 10-20 hours per week range)**
- Skills:
- Experience with Sprinklr implementations (Core)
- Deep understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure
- Proficiency in platform configuration, system architecture, API integrations (preferred), and VoIP troubleshooting tools (e.g., Wireshark).
- Experience integrating with CRMs like Salesforce Service Cloud and other customer engagement platforms.
- Development experience with Groovy, JavaScript, and/or scripting for integrations is a MUST.
- Familiarity with Generative AI and Large Language Model (LLM) concepts
- Understanding of API integrations and using APIs in workflows
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.