Job Title : Project/Program Management Spec 2/ Project Coordinator
Duration : 12 Months
Location: Remote (Must be MST or PST time zone)
Shift Timings: 8 am to 5 pm

Job Description:

• The Field Action Remediation Project Coordinator will support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements.
• These deliverables include supporting customer remediation for recalls (where applicable), updating service records related to recalls, and auditing/reconciling recall related documentation and service records.
• The Project Coordinator will have solid written and verbal communication skills, attention to detail as well as strong process execution and analytical skills. As part of a remote team, the Project Coordinator will be expected to set his/her own work direction and complete tasks with minimal supervision.
• The Project Coordinator will be responsible for updating documentation and service records in compliance with internal procedures and regulatory requirements.
   

Job Responsibilities:

• Attain required expertise in all databases that house product data for the platform (SAP, Salesforce, SharePoint)
• Attain a thorough knowledge of all client processes for field actions/recalls
• Contact customers via phone and email to schedule remediation projects with the customer
• Assign/Schedule internal resources to perform remediation work
• Create/Maintain service records and other recall documentation to support recall reporting.

 
Professional Skills & Key Competencies

• Excellent writing skills and the ability to communicate accurately and concisely in English
• Ability to gain new technical skills quickly
• Strong customer service skills and positive attitude
• Advanced skills with Microsoft Office products and Salesforce
• Ability to meet tight deadlines and handle changing priorities

 
Desired/Additional Skills & Knowledge:

• Bachelor’s Degree in Engineering, Technology, or Life Sciences or equivalent experience.
• Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace),  preferred
• Managed/supported projects cross-functionally in an iterative, fast paced environment
• Excellent verbal and written communication skills required
• Strong analytical, problem-solving, and interpersonal skills
• High attention to detail while managing multiple complex deliverables and stakeholder groups required
• Ability to learn quickly, deal with ambiguity, take initiative and achieve results required
• Demonstrated proficiency with MS Office skills, particularly in PowerPoint, Excel, and Word.
• Proficiency with Salesforce, SharePoint, Jira, and Confluence preferred.
• Proven organization and time management skills
• Travel: None

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $33.33/hr.