Position Title: LTSS Service Care Manager
Work Location: Remote – Charlotte NC Metro – Charlotte and Gastonia preferred
Assignment Duration: 05 Months (Potntial to extend)
Work Arrangement: Remote with 80% travel (2.5–3 hr radius from home)

Position Summary:

• Managing a case load for healthcare members with long term care needs.

Key Responsibilities:

• Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver’s license.

• Member assessments and notes.

• Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.

• Monitor delivery of services and follow-up with members, caregivers, or providers through in-person visits and telephonic contact.

• Authorize and coordinate referral for services.

• Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.

• Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.

• Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.

• Assist member with filing and resolving complaints and appeals.

Qualification & Experience:

• Registered Nurse License and 2+ years of care management experience

• Licensed Practical Nurse, and 4+ years of care management experience

• OR 6+ years of care management experience

• Valid driver's license

• Experience with electronic medical health records

• Microsoft Office

• Preferred: Home health, long term care, discharge planning

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $38.45/hr.