Title: Telecom Network Operations Center (NOC) Engineer I
Location: Frisco, TX 75034
Duration: 12 months
Hybrid – 3 days in-office, 2 days remote

Summary:

• The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide client fixed and wireless network.
• The objective of this group and ultimately this position is to capture lessons learned on network outages and develop solutions to improve processes, tools, and performance to reduce repeatable outages.
• This role requires a detail-oriented and disciplined candidate.
• Primary focus will be to handle surveillance and troubleshooting of our cutting-edge voice and data technologies to provide national visibility of network outages for CORE, RAN, VAS, DATA & IP services, paying particular attention to self-inflicted outages.
• Will work on various systems for data analysis, conduct conference calls to help identify process issues that lead to network outages, and provide statistics and lessons learnt from past outages, to recommend changes to mitigate future risks.

Qualification:

• At least 1 year of relevant experience (preferably in network operations, NOC, or telecommunications support).

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $31.83/hr.