Job Title: Claims Assistant
Location: Overland Park, KS 66212
Duration: 6 months Assignment (potential to convert to perm)
Shift/Hours: 40hours/week, 8:00 - 4:30 / 8:30 - 5:00
Work Model:  In office until the training period is over. Hybrid is possible after 90 days.
 
Job Summary:

• The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.
• This role reports to an Operations Supervisor or to Claims Team Leader.

 
Job Description & Responsibilities:

• Assign and Register New Claims – Answer Incoming Customer Service Call.
• Receive new losses and verifies accuracy of information via coverage.
• Register new loss information on system.
• Perform all file updates on system as directed by claim reps/team leader.
• Register loss payments on system.
• Provide customer service to agents, insureds, clients, and other customers.
• Prepare all loss registration forms.

Skills:

• Strong customer orientation and experience supporting customer needs.
• Professional written and oral communication skills to effectively provide service to internal and external customers.
• Candidates must be able to format their own professional email responses.
• Organizational skills and simple adding and subtracting.
• Experience with computer systems experience and experience in an automated environment.
• Client managers will train in our systems, so at least have a basic working knowledge of windows, Keyboarding and data entry skills.
• Works well within a team environment; focus on self-development.
• Committed to high standards of behaviour and performance.

 
Education/Experience:

• High School Diploma.
• Verbal and written communication proficiency.
• 1-year previous claims processing experience.

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $20.50/hr.