Title: Desktop Support Technician II 
Location: New Bedford, MA 02740
Duration: 4 months (Temp to hire)
Shift hours: M-F 8 am-5 PM EST
 
Notes:

• Conversion Rate $28 . 
• Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening process and not permitted even if authorized locally.
• Candidates should have 3-6 years’ experience supporting PC Hardware and software.
• Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
• PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus.

Description:

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
• Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $28.00/hr.