Position Title: LTSS Service Care Manager
Work Location: Remote – Fayetteville NC (3), Wilmington NC (3), Jacksonville NC (3), Goldsboro NC (1) — residency preferred
Assignment Duration: 6 Months (Potential to extend)
Work Schedule: 8-5 Mon-Fri EST
Work Arrangement: Remote with 80% field travel

Position Summary:

• Managing a case load for healthcare members with long term care needs

• Monthly and quarterly member contact and will include 80% travel

• Remote role; will require a driver’s license

Background & Context:

• Additional staff needed due to business fluctuation

Key Responsibilities:

• Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development

• Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contact

• Authorize and coordinate referral for services

• Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care

• Assist in coordinating the development of informal or voluntary services to integrate into the member care plan

• Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services

• Assist member with filing and resolving complaints and appeals

Qualification & Experience:

• Licensed Clinical Social Worker/Registered Nurse License

• 2+ years of care management experience

• 4-6+ years of care management experience preferred

• Home health, discharge planning, or long-term care experience preferred

• Software: Microsoft Office, EMR

• Valid driver’s license

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $37.00/hr.