Job Title: Sr. Software Asset Management Analyst
Location: 100% Remote
Duration: 12+ Months
Duties:
Sr System Analyst on the Software Asset Management team within client’s technology is responsible for handling software requisition, perform extensive Excel analysis, review software license agreements, and maintaining license compliance and audit readiness.
 
Key Responsibilities:

• Managing and resolving tickets in the ServiceNow queue efficiently and effectively while embracing a customer-focused mindset.
• Contributes to the creation and maintenance of knowledge base articles and documentation.
• Ensure Software Asset Management policies and processes are followed by end users and effective software lifecycle management.
• Collaborates with cross-functional teams to support license renewals, resolve software license risk, and perform mitigating actions.
• Retrieve, normalize, and present large data sets in a format that is immediately useful to answering specific questions and provide actionable insights.
• Perform ad-hoc analyses using advanced Excel functions from multiple data sources to drive business decisions on software usage and license optimization opportunities.
• Make business decisions that directly impact software expenses and license compliance.
• Deliver assigned operational tasks, reports, data sets and analysis insights to support Operational reviews.
• Reviews and interprets software license agreements and identify rules, obligations, and license expectations to ensure compliance with all software license agreements and software usage.
• Displays both breadth and depth of knowledge regarding functional and technical issues.
• Familiarity with software license management terms and experience in managing governance for various license vendors (e.g. Oracle, IBM, Microsoft) Leads large, complex analysis efforts for initiatives.

 
Required skills:

• 5+ years professional experience in Software Asset Management.
• 2+ years of audit/compliance experience
• Professional certifications (i.e. CSAM)
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proficiency in Microsoft Excel (Pivot tables, functions/formulas, and data visualization tools) and comfortable working with large, complex data sets.
• Understanding of how to query and structure data to assist with data driven decisions and troubleshooting.
• Experience to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner to leadership.
• Excellent written and verbal communication skills, including the ability to communicate to both technical and non-technical audiences.
• Ability to define, measure and analyze processes to identify improvement opportunities.
• Ability to influence others without direct authority and with a focus on creating buy-in Recognizes the importance of teamwork to achieve objectives.
• Strong analytical and problem-solving skills, adapts to change quickly and easily, and able to work under pressure.
• Familiarity with ServiceNow and FlextNet Manager Suite (FNMS), JIRA, Coupa, SharePoint preferred.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.