Job Title: Coordinator
Location: Remote, but PST support
Duration: 4 months

Daily Responsibilities:

• Processing compliance cases, case management and creation
• Splitting between the two managers
• Working on intake forms
• Working on confidential and sensitive information
• Process SNOW documents
• Sending out emails to managers
• Admin work related to ticketing
• Inbox and alias management
• Ability to manage high volumes of communications while remaining organized

Interaction level with team:

•   Highly collaborative

 
Technology requirements?:

•  Microsoft Office Suite
• ServiceNow

Degree or certifications required?:

• One required

 
Years experience?:

• 1-2 years

 
Required background? Skills?

•  Strong communication
• Attention to details (must be strong)
• Ability to work individually
• Ability to work cross functionally
• Exp with handling sensitive and personal data with integrity
• Exp with compliance

 
Nice-to-Haves:

• Previous ServiceNow Exp
• Previous exp with unemployment claims
• Exp with intake forms
• Exp in similar case management ticketing system/inbox management
• HR operations or HR shared Service background

  

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $24.17/hr.