Job Title: Patient Services Case Administrator
Job Location: San Diego, CA, 92121
Job Duration: 2 months (Possibility of entension)
Shift Timings: 8:00 am - 4:30 pm (Flexibility may be open)

Summary:
Looking to repurpose this role to focus more on administrative responsibilities rather than a patient services representative. Specifically, we are seeking a candidate with extensive experience in insurance verification and a strong background in healthcare.
The ideal candidate should have expertise in order entry, verifying patient names and demographics, and a thorough understanding of PHI and HIPAA compliance to ensure the highest standards of confidentiality and accuracy.

Skillset Matrix Manager Notes

• Technology Requirements (I.E Programs, systems, etc):
• Exposure to Salesforce, Microsoft, and scanning preferred but not required.

Summary of Duties and Responsibilities:

• Inbound/Outbound Calls: Assist with handling inbound and outbound phone calls to address patient inquiries and provide information about services.
• Task Completion: Complete assigned tasks efficiently and accurately, ensuring all duties are performed to high standards.
• Case Load Creation: Assist in creating and managing caseloads, ensuring accurate and timely processing of patient cases.
• Documentation: Ensure patient documentation is correct, complete, and up to date, maintaining high standards of accuracy.
• Insurance Verification: Verify and interpret insurance benefits and upload correct patient estimates to ensure accurate billing.
• Financial Assistance Processing: Obtain all required documents for processing applications and is familiar with associated policies.
• Administrative Support: Perform basic administrative tasks such as data entry, filing, and maintaining patient records.
• Cross-Functional Collaboration: Ensures effective communication and teamwork across different teams to achieve common goals and drive organizational success.
• Emotional Intelligence: Act in a professional manner and be self-aware of their tone and energy, ensuring interactions are respectful, empathetic, and conducive to a positive work environment.
• Disclaimer: This job description is not intended to be all-inclusive. The employee may be required to perform special projects and/or additional tasks as needed to meet the ongoing needs of the organization.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $20.00/hr.