Network Administrator - Mid-Level
Spectraforce
Dallas, Texas
15 hours ago
Job Description
Title: Network Administrator
Duration: 12 months
Location: Onsite - Dallas/ Westlake, TX
This is a 24/7/365 mission critical operations, and this role will operate the hours of 10 PM – 8:30 AM ET (M-TH).
Roles & Responsibilities:
Operational Responsibility:
Qualifications:
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $42.00/hr.
Duration: 12 months
Location: Onsite - Dallas/ Westlake, TX
This is a 24/7/365 mission critical operations, and this role will operate the hours of 10 PM – 8:30 AM ET (M-TH).
Roles & Responsibilities:
Operational Responsibility:
- Provide 2nd level network support on technical escalations from the IT Service Desk.
- Provide immediate support on production issues with focus on immediate restoration.
- Advocate for business client facing teams on issues requiring support and awareness.
- Monitor MoogSoft Alerts/Situations per alert handling procedures ensuring Service Level event acknowledgement is met.
- Monitor Remedy Incident queues with strategic prioritization of Incidents, track and provide updates to stakeholders as required.
- Evaluate issues and escalate to senior technicians, engineers, and/or the vendor as appropriate.
- Coordinate Hardware change or maintenance with vendors and ensure completion.
- Assists with supporting and recovering Distributed infrastructure, document and communicate actions in collaboration with teammates.
- Build productive internal/external working relationships with peer level positions to ensure tasks are completed.
- Collaborate with Engineers and Service Desk on items requiring training and knowledge management.
- Maintains and increases technical knowledge by attending training sessions and establishing personal network.
- Complete work assignments based on department priorities and system criticality.
- Identify continuous service delivery opportunities to improve IT service readiness.
- Identify and contribute improvement opportunities that align with services enabling business success.
- Identify continuous service delivery opportunities to improve IT service readiness.
Qualifications:
- Bachelor’s degree in Computer Science, or related discipline with an information technology focus or equivalent experience.
- 3-5 years of experience in a large 24x7 high availability data center operations environment (1000+ servers)
- Possess specialized knowledge and understanding of network and server operating systems normally obtained through formal technical training.
- Experience working with load balancers, to add/remove servers and/or service ports from load balancers.
- Solid knowledge in network concepts; ability to configure NFS and NIS, use of basic network commands for troubleshooting/DNS validation and basic routing concepts.
- A working knowledge of UNIX and Windows Server-based operating systems with strong background with paging and swapping, inter-process communication, devices and what device drivers do and file system concepts.
- Fundamentals on writing scripts in some administrative languages (Perl, PowerShell).
- Familiarity with Remedy/SmartIT or similar service management tools.
- Strong problem solving and decision-making skills focusing on efficient service restoration.
- Ability to pay close attention to details while performing technically detailed tasks.
- IT management experience with process development and improvement.
- Experience in implementing key IT standardized process and methodologies (ITIL, Event Management, Incident, Problem and Knowledge Management)
- A change agent and forward thinking, ability to influence team with continuous operational process and technology changes.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $42.00/hr.