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Technical Program Product Manager II
Spectraforce
Bellevue, Washington

4 hours ago

Job Description

Job Title: AI Agent Building Engineer
Location: Onsite (Bellevue, WA)
Duration: 6 months

 
Job Description:
Applied AI team is seeking a passionate and talented Solution Architect to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer’s experience and working with latest technology. In this role, you'll be the bridge between our customers and our AI agent platform, ensuring successful implementation and adoption of our technology.
 
Key Responsibilities:
  • Technical Solution Design & Implementation
  • Analyze and deeply understand customer use cases, technical environments, and business challenges
  • Design and build functional AI agents, including creating innovative workarounds for complex scenarios
  • Guide customers through data identification and preparation processes
  • Customize agent capabilities to meet specific customer quality requirements
  • Facilitate successful production deployments by coordinating between technical teams
Customer Success & Support:
  • Provide ongoing support through scheduled office hours
  • Help customers effectively maintain and manage their AI agents
  • Lead technical implementation reviews and solution optimization sessions
  • Bridge communication between customer technical teams and internal resources
 Business Development & Knowledge Sharing:
  • Conduct product demonstrations to prospective customers
  • Identify and develop additional use cases within existing customer environments
  • Create detailed customer success stories and solution documentation
  • Develop and maintain best practices, templates, and implementation guides
  • Document lessons learned and share knowledge through internal wikis and product documentation
Product Evolution:
  • Identify feature gaps based on customer needs and market demands
  • Collaborate with Product Management teams to influence product roadmap
  • Provide detailed technical feedback for product improvement
 Required Qualifications:
  • 6+ years of experience in solution architecture or similar technical consulting roles
  • Strong understanding of AI/ML technologies and architectures
  • Excellent problem-solving and analytical skills
  • Superior communication skills with ability to explain complex technical concepts to various audiences
  • Experience in customer-facing roles and stakeholder management – technical consulting exp is ideal
  • Strong documentation and technical writing abilities – (Need to be able to write down customer story, solution provided, best practices, lessons learned, recommendations)
  • Generative AI software related.
 Preferred Qualifications:
  • Experience with AI agent technologies or similar platforms
  • Background in enterprise software implementation
  • Knowledge of common integration patterns and APIs
  • Experience in technical pre-sales or solution consulting
 Must Have Skills:
  • 6+ years of experience in solution architecture or similar technical consulting roles
  • Strong understanding of AI/ML technologies and architectures
  • Strong documentation and technical writing abilities – (Need to be able to write down customer story, solution provided, best practices, lessons learned, recommendations)
 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $65.00/hr.

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