Position Title: Resource Coordinator (Bilingual English/French)
Duration: 12 months
Working hours: 8:30pm-5pm (flex start with discussion)
Working Location: Montreal, QC (HYBRID 3-4 days (onsite) a week with potential reduction to in-office requirements)
 
Note: Open to New grads with Co-op Experience using ServiceNow.

Role Mandate:

• The role provides general office services, ensuring all operational processes and control standards are followed, while seeking to determine, develop, and participate in implementing improvement opportunities, contributing to the effective and efficient operation of the business group.

Role Responsibilities:

• Builds effective relationships with internal/external stakeholders.
• Leads the planning, coordinating, and implementing of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers the central phone line, responding to and resolving/escalating inquiries.
• Prepares and logs departmental expense claims and reports.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building-related matters, including incoming/outgoing staff and contractors, relocations, office planning, and new furniture requirements, while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Collaborates with internal and external stakeholders to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Must-Have Skills:

• Fluent in both French and English
• Typically, between 2-3 years of experience in an administrative support function.
• Specialized knowledge (onboarding and Offboarding- Service Now experience)
• Microsoft Office (Outlook, teams, word, and Excel)
• Verbal & written communication skills – Good
• Organization skills – Good
• Collaboration & team skills - Good.
• Analytical and problem-solving skills - Good.

Nice to Have:

• A post-secondary degree in a related field of study is desirable.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.10/hr.