Globalization Technical Project Manager
Spectraforce
Oakland, California
Remote
3 hours ago
Job Description
Job Title: Globalization Technical Project Manager
Duration: 12+ Months
Location: 100% Remote
Job Description:
• The Globalization team is dedicated to extending the client's reach into international markets, building on our US achievements to provide innovative and exceptional experiences worldwide. We seek an enthusiastic technical project manager to enhance our dynamic team and contribute to the global distribution of the products!
• As a technical project manager, you will collaborate with a diverse group of professionals, including globalization engineers, localization project managers, localization quality program managers, localization operations managers, technology and language service providers, as well as product and source system engineers. Your role is crucial in ensuring our globalization tools effectively support the client ongoing international growth.
You will:
• Manage Phrase TMS and Orchestrator to enhance localization processes, including user management, system configurations, and troubleshooting in collaboration with the Phrase team
• Serve as the administrator, product manager, project manager, and user-acceptance tester for our proprietary TMS, addressing critical user issues and partnering with globalization engineers for bug fixes and feature enhancements
• Collaborate with multidisciplinary teams to assess and implement the integration of third-party tools with existing localization tools to increase process efficiency, including Machine Translation (MT) or AI-enabled tools
• Utilize JIRA and other project management tools to define, implement, and oversee project requirements, workflows, plans, timelines, and risk mitigation strategies
• Write and maintain system and user documentation to ensure clarity and accessibility for all users
• Build and maintain relationships with cross-functional teams and stakeholders (Globalization subteams, Product, Engineering, Marketing, Customer Success) to promote localization best practices and advocate for technical improvements in the localization process
Skills:
• 2 years of experience in administering translation management system and troubleshooting, with a preference for Phrase TMS (formerly Memsource) - Must Have
• 2 years of experience in automating end-to-end continuous localization processes including API-based system integrations between source systems and TMS - Must Have
• Skilled in collaborating with engineering teams to maintain solutions or products - Must Have
• Capable of extracting unique user requirements and prioritizing key deliverables - Must Have
• Basic knowledge or experience on implementing Machine Translation (MT) or AI-enabled tools to improve localization operations
• Proven track record of delivering technical programs from inception to completion
• Demonstrates excellent written and verbal communication skills, adept at conveying technical subject matter to non-technical stakeholders
• Experienced in establishing partnerships and driving workflow improvements across multiple teams
• Quick to learn new systems and enthusiastic about technical work
• An excellent team player in fast-paced and diverse work environments with evolving priorities
• Proactive, self-driven, and exceptionally detail-oriented
• Proficient in writing technical documentation
Even better:
• Experience with Agile/Scrum methodology for software development
• Knowledge of localization quality management program process and tools (distinct from localization QA testing)
• Multilingual capabilities beyond English
• Note: a lot of resumes might have localization project management experience. But if they do not also have the 4 must have skills mentioned above, then they are not the right candidates. Localization project managers are one of the users who use the localization tools. And this role administrates, integrates, and builds the tools (with engineers) for these users.
Education:
• Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.
Duration: 12+ Months
Location: 100% Remote
Job Description:
• The Globalization team is dedicated to extending the client's reach into international markets, building on our US achievements to provide innovative and exceptional experiences worldwide. We seek an enthusiastic technical project manager to enhance our dynamic team and contribute to the global distribution of the products!
• As a technical project manager, you will collaborate with a diverse group of professionals, including globalization engineers, localization project managers, localization quality program managers, localization operations managers, technology and language service providers, as well as product and source system engineers. Your role is crucial in ensuring our globalization tools effectively support the client ongoing international growth.
You will:
• Manage Phrase TMS and Orchestrator to enhance localization processes, including user management, system configurations, and troubleshooting in collaboration with the Phrase team
• Serve as the administrator, product manager, project manager, and user-acceptance tester for our proprietary TMS, addressing critical user issues and partnering with globalization engineers for bug fixes and feature enhancements
• Collaborate with multidisciplinary teams to assess and implement the integration of third-party tools with existing localization tools to increase process efficiency, including Machine Translation (MT) or AI-enabled tools
• Utilize JIRA and other project management tools to define, implement, and oversee project requirements, workflows, plans, timelines, and risk mitigation strategies
• Write and maintain system and user documentation to ensure clarity and accessibility for all users
• Build and maintain relationships with cross-functional teams and stakeholders (Globalization subteams, Product, Engineering, Marketing, Customer Success) to promote localization best practices and advocate for technical improvements in the localization process
Skills:
• 2 years of experience in administering translation management system and troubleshooting, with a preference for Phrase TMS (formerly Memsource) - Must Have
• 2 years of experience in automating end-to-end continuous localization processes including API-based system integrations between source systems and TMS - Must Have
• Skilled in collaborating with engineering teams to maintain solutions or products - Must Have
• Capable of extracting unique user requirements and prioritizing key deliverables - Must Have
• Basic knowledge or experience on implementing Machine Translation (MT) or AI-enabled tools to improve localization operations
• Proven track record of delivering technical programs from inception to completion
• Demonstrates excellent written and verbal communication skills, adept at conveying technical subject matter to non-technical stakeholders
• Experienced in establishing partnerships and driving workflow improvements across multiple teams
• Quick to learn new systems and enthusiastic about technical work
• An excellent team player in fast-paced and diverse work environments with evolving priorities
• Proactive, self-driven, and exceptionally detail-oriented
• Proficient in writing technical documentation
Even better:
• Experience with Agile/Scrum methodology for software development
• Knowledge of localization quality management program process and tools (distinct from localization QA testing)
• Multilingual capabilities beyond English
• Note: a lot of resumes might have localization project management experience. But if they do not also have the 4 must have skills mentioned above, then they are not the right candidates. Localization project managers are one of the users who use the localization tools. And this role administrates, integrates, and builds the tools (with engineers) for these users.
Education:
• Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.