Support Analyst
Spectraforce
Toronto, Ontario
Remote
2 days ago
Job Description
Title: Support Analyst (Trading Services)
Location: Remote or Toronto, ON (Hybrid, 1-4 days onsite/week for local candidates)
Duration: 6 months CTH
Mandate
The Sr. Trading Services System Support Analyst is accountable to the Senior Technology Officer for providing first line application and technical support for client’s Capital Markets Corp lines of business.
As part of the first line support team, scope of responsibilities encompass but may be limited to providing application, development and adhoc maintenance support of the applications used by the lines of business (LOB).
Accountabilities
Provide system support and administration in maintaining high performance, reliability, availability and operability of systems and environments.
Technical Skills
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.
Location: Remote or Toronto, ON (Hybrid, 1-4 days onsite/week for local candidates)
Duration: 6 months CTH
Mandate
The Sr. Trading Services System Support Analyst is accountable to the Senior Technology Officer for providing first line application and technical support for client’s Capital Markets Corp lines of business.
As part of the first line support team, scope of responsibilities encompass but may be limited to providing application, development and adhoc maintenance support of the applications used by the lines of business (LOB).
Accountabilities
Provide system support and administration in maintaining high performance, reliability, availability and operability of systems and environments.
- Gain trust of trading desks by providing accurate and timely solutions in a fast paced environment by displaying the sense of urgency that is needed.
- Analyze and resolve performance problems and outages in a time sensitive and accurate manner.
- Use of decision and analysis skills to perform troubleshooting and root cause analysis efforts.
- Participate or lead in implementations and recovery exercises to ensure business recovery and meet SLA requirement.
- Gain working knowledge of algorithmic trading practices.
- Fidessa – (USTP CTP ETP)
- Tbricks
- Front Arena
- Imagine
- WEX
- Equity Sales and Trading
- ETF and Derivative Trading
- Listed Option Trading
- SWAPS trading
- Convertible Bond
Technical Skills
- Linux, Python, SQL, FIX
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.