Position Title: CAN - AML Operations Officer III
Duration: 10 Months 
Schedule: M to F, 8:30 to 5 pm
Work Location: 77 King Street West, Toronto, Ontario, CAN, M5K 1A2 
  
Summary of the Role:
The Client Due Diligence (CDD) team conducts due diligence on Bank’s Securities clients during onboarding, periodic reviews, and on an ongoing basis. The team ensures compliance with Global AML, specifically under Canada and U.S. regulatory requirements, mitigating operational, regulatory, and reputational risks.
   
Business Unit Overview 
As a top 10 North American bank, the company aims to stand out from its peers by having a differentiated brand. Anchored in our proven business model and rooted in a desire to give our customers, communities, and colleagues the confidence to thrive in a changing world. The Bank’s Framework embodies our culture and guides our behavior as we execute on our business strategy of being a premier Canadian retail bank, a top U.S. retail bank, and a leading Wholesale business aligned with our retail franchise.
 
Department Overview
Global Business Services & Operations is at the core of Bank’s Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to provide banking, securities, and asset management services to clients globally. Global Business Services & Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services & Operations come from a variety of academic and professional backgrounds.
The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to happen.
 
Team Overview
The Client Due Diligence (CDD) team conducts due diligence on Bank’s Securities clients during onboarding, periodic reviews, and on an ongoing basis. The team ensures compliance with Global AML, specifically under Canada and U.S. regulatory requirements, mitigating operational, regulatory, and reputational risks.
 
Job Description/Accountabilities:

• Lead departmental projects: Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
• Oversee the team's workload: Ensure requests are managed in a timely manner and escalate issues as needed to maintain compliance and efficiency.
• Manage work queues for onboarding and ensure adherence to strict Service Level Agreements (SLAs) while maintaining quality standards.
• Assist with onboarding requests: Continue to work on client onboarding, periodic reviews, and ad-hoc requests, ensuring compliance with KYC, FATCA, CIRO, and AML requirements.
• Mentor and train new team members, providing guidance on AML requirements and promoting adherence to regulatory standards.
• Handle complex cases: Perform secondary reviews of AML analysis, ensuring thoroughness, accuracy, and proper risk assessment.
• Manage escalations: Address complex or high-priority cases by working with business partners and ensuring the team adheres to SLAs.
• Lead audit and regulatory exam preparation: Coordinate efforts for audits by collecting, analyzing, and presenting required data.
• Support strategic initiatives: Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
• Identify areas of concern: Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
• Drive adherence to AML standards: Ensure all team members understand and comply with AML regulations, including KYC, FATCA, CIRO, and CRS.
• Participate in the rollout and adoption of new operational and regulatory initiatives within the team.
• Handle competing priorities: Be willing and able to juggle multiple tasks with competing deadlines and priorities while ensuring a high level of performance.

Job Requirements:

• Advanced knowledge of AML regulations, including PCMLTFA, FATCA, CIRO, and broader AML trends.
• Leadership skills: Ability to lead and mentor a team, guide junior members, and manage escalations effectively.
• Project management experience: Capable of managing or contributing to projects focused on process improvement, system enhancements, or regulatory compliance.
• Strong problem-solving and strategic thinking: Ability to handle complex tasks with competing priorities while ensuring consistent delivery.
• Proficiency with data analysis tools, including Excel, Bloomberg, Impact, UI Path, Alteryx, and VBA is preferred.
• Exceptional communication skills, able to influence team members and business partners.
• CAMS designation is an asset.

MUST-HAVE Hard Skills:

• Advanced knowledge of AML regulations, including PCMLTFA, FATCA, CIRO, and broader AML trends.
• Leadership skills: Ability to lead and mentor a team, guide junior members, and manage escalations effectively.
• Project management experience: Capable of managing or contributing to projects focused on process improvement, system enhancements, or regulatory compliance.
• Strong problem-solving and strategic thinking: Ability to handle complex tasks with competing priorities while ensuring consistent delivery.
• 5years of AML/ KYC experience- client onboarding

SOFT SKILLS:

• Exceptional communication skills, able to influence team members and business partners.

NICE-TO-HAVE

• Proficiency with data analysis tools, including Excel (strong preferred/intermediate excel skills), Bloomberg, Impact, UI Path, Alteryx, and VBA is preferred.
• CAMS designation is an asset.
• Capital Markets- strong preference

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is C$35.32/hr.