Title: Content Operations Associate Location: Bethesda, MD 20814 (Hybrid, 1 - 2 days in Office) Duration: 6 months
Role Summary:
A leading producer of health education videos seeks a Content Operations Associate to partner with its Studio and Customer Success teams to manage the library synchronization.
This role will focus on maintaining the regular cadence of content uploads, while performing a detailed inventory of video assets to ensure all necessary content is uploaded and available to clients.
The Content Operations Associate will report to the Head of Content and work closely with the Customer Success team and Product Manager for the Content Cloud product.
Duties & Responsibilities:
Upload final produced videos to the Content Cloud and ensure localization for client deployments.
Address the backlog of media uploads, ensuring the Product maintains the most up-to-date versions of all content.
Coordinate with the Customer Success team to maintain each client’s library of content with unique configurations.
Coordinate with the Product Team/Technical Delivery Team to complete ID mapping exercises for each client when content is updated.
Work with the Studio to track the progress of content development and releases.
Support documentation and organization of content metadata, configuration details, and update logs to maintain alignment with client expectations.
Qualifications & Skills:
No prior work experience required; this role is designed for new college graduates who are highly comfortable in digital environments and detail oriented.
Prior experience with project management tools (e.g., Asana, Trello) and collaboration platforms (e.g., Google Workspace, Slack) is a plus
Knowledge of film/video production and the content creation workflow a plus
Interest in film and content creation a plus
Comfort managing large spreadsheets
Experience or familiarity with Adobe AEM is a plus
Experience or familiarity with Dropbox
Must be able to multitask and manage multiple projects simultaneously
Ability to work independently and manage time effectively
Must be organized and detail-oriented
Strong interpersonal, organizational, and project management skills
Strong written and verbal communication skills
Must provide and maintain reliable home office space, including a computer, high-speed internet connection, and other equipment necessary to perform the role.
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $22.00/hr - $25.00/hr.
