Job Title: Communications Specialist Location: Toronto, ON Work Schedule: Hybrid – 2–3 days per week in the office, with Monday and Wednesday required Working Hours: 8:30 AM – 5:00 PM ET Contract Duration: 1 Year Contract Extension: Possible
Role Overview We are seeking a Communications Specialist to support the planning, development, execution, and measurement of internal communications. This role will help ensure employees receive clear, timely, and engaging information that supports business priorities, change initiatives, and organizational goals. The ideal candidate will be a strong writer, collaborative partner, and organized project coordinator with experience managing communications across multiple channels. Key Responsibilities Communication Support & Coordination
Draft internal business communications, ensuring clarity, consistency, and alignment with organizational strategy and brand standards.
Translate complex business initiatives and project updates into clear, concise, and engaging communications for internal audiences.
Manage email formatting and distribution to optimize readability, accessibility, and impact across platforms.
Track and analyze communication performance against defined KPIs, including open rates, click-through rates, and engagement metrics.
Develop reporting summaries that translate performance data into actionable insights and recommendations for stakeholders and leadership.
Maintain communication calendars and coordinate communication deliverables across multiple initiatives.
Digital Communication Channel Management
Manage and maintain internal communication channels, including intranet platforms, ensuring content is accurate, current, and easy to navigate.
Create, publish, and update intranet content, news articles, announcements, and resource pages.
Monitor channel performance and engagement metrics, identifying opportunities to improve reach, awareness, and employee experience.
Support content governance by maintaining publishing standards, content inventories, and review processes.
Recommend new approaches and best practices to improve the effectiveness of digital communication channels.
Event Management
Support the planning and execution of internal events, including town halls, leadership meetings, and employee engagement sessions.
Coordinate agendas, logistics, communications, and post-event follow-up activities.
Assist in developing event materials, including presentations, speaking notes, briefing documents, and run-of-show plans.
Support audience engagement strategies and event measurement activities.
Design and presentation development experience is considered an asset.
Cross-Functional Collaboration
Collaborate with cross-functional teams to gather information, validate messaging, and ensure communications reflect business priorities and stakeholder needs.
Partner with Change Management teams to support business initiatives and translate change impacts into clear and effective communications.
Align communications with change strategies, project timelines, and organizational objectives.
Build relationships with stakeholders to ensure consistent messaging across channels and initiatives.
Must-Have Skills & Qualifications
Post-secondary education in Communications, Marketing, Public Relations, Journalism, or a related field.
2–5 years of experience in corporate communications, internal communications, employee engagement, or a related discipline.
Hands-on experience creating, publishing, and maintaining content in SharePoint and other digital communications platforms.
Proficiency with Microsoft 365, including: Outlook, PowerPoint, Teams, SharePoint, Related collaboration tools
Strong writing, editing, and proofreading skills.
Experience managing digital communication channels and content management systems, including intranet platforms.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Nice-to-Have Skills
Experience with communication analytics and reporting.
Graphic design and presentation design experience.
Experience working in high-volume, fast-paced environments.
Financial services industry experience.
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is C$27.18/hr.
