Position Title: Manager, Customer Segments (Partnerships)
Line of Business: Retail Banking
Duration:  24 months with possibility of extension/conversion
Working hours:  37.5 hours weekly
Working Location: Toronto, ON (Must work from office on Tuesdays & Thursdays & Alternate Fridays)
Job Description:
We’re looking for a strategic, relationship-driven leader to grow our youth and student segments through high-impact partnerships (Campus and other strategic partnerships).
You will lead the development and execution of campus and non-campus partnerships that drive acquisition, engagement, and long-term value across domestic and international students, as well as broader youth audiences.
You’ll play a key role in shaping how we connect with students and young customers - on campus and beyond - through relationships with educational institutions, youth-focused organizations, and strategic partners.
What You’ll Do

• Build and manage strategic partnerships with priority post-secondary institutions including student associations, and international student offices, as well as youth-focused organizations, and relevant ecosystem partners
• Design and execute acquisition and engagement programs across campus and non-campus channels together with internal partners
• Lead partnership strategies tied to key moments such as admissions, arrival, back-to-school, and early career transitions
• Develop and manage sponsorships, co-branded initiatives, and scalable partnership programs
• Collaborate cross-functionally with Marketing, Product, Legal, Compliance and Branch teams to deliver integrated, compliant experiences
• Identify new growth opportunities through emerging partnerships, channels, and community ecosystems
• Analyze performance data to optimize acquisition, onboarding, and retention outcomes across segments
• Monitor competitor activity and market trends to strengthen positioning and partnership strategy
• Develop and present partnership proposals, business cases, and strategic recommendations
• Manage partner onboarding, payments & expense management
• Launch campaigns aimed at the post-secondary student segment, involving liaising with senior partners and presenting polished, and compelling story telling through visual aids

What You Bring

• Minimum 5 years of experience in strategy, partnerships, consulting, or business development
• Proven ability to build and scale external partnerships that drive measurable growth
• Experience or understanding of youth, student, newcomer segments, including differences between domestic and international student needs
• Strong stakeholder management and influencing skills across internal and external environments
• Analytical mindset with the ability to translate insights into actionable strategies
• Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced environment
• Risk-aware mindset / applying sound risk judgement in business decision making

Nice to Have

• Experience working with post-secondary institutions, youth ecosystems, or community organizations
• Background in banking, financial services, or customer growth environments

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 40.00/hr.