Title: Field Service Technician I
Location: West Palm Beach, FL 33401
Duration: 3 months (Temp to hire)
Shift: M-F 8-5 / OT as needed and on call after 60-90 days • Will there be OC (on call)? Yes, after 60 days, we do work on Saturday when on call but have a day off during the week. • Will there be shift differentials? NO

Description:
Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
• Technician will travel to each client’s location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
• Works under general supervision
• There will be overtime Minimum
• After training is complete, candidate will be added to the on-call rotation 7x24

Requirements:
• Strong hardware break-fix experience.
• Large Format printer experience.
• LaserJet break fix experience.
• Strong PC break-fix experience.
• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience
• Reliable Transportation (This is a driving position – reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift up to 50lbs.

Basic Needs/Haves
• Able to work from a bent, crouched, or kneeled position
• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
• Laptop
• Basic Hand Tools
• Possess a valid driver’s license
• Server experience would be a bonus

Notes:

• The position is currently a 90-day contract-to-hire.
• Is this position remote or in person? Remote
• What will the primary day-to-day responsibilities entail for this person? Please see Job Description above
• What are the TOP 2 required skills that candidates must have? Large Format printer experience. LaserJet break fix experience.
• How many overall years of experience should this person have? 3+
• Do they need any specific certifications or education? CompTIA A+, OEM Printer Warranty Certifications, OEM Laptop/Desktop Warranty Certifications preferred but not required
• If contract to hire what is the conversion rate? $19 - 22
• How many miles per day will the contractor be driving? Varies each day. 50 to 100
• What radius range should candidates be located from the job location? Within the West Palm Beach area 10-15 miles How soon will the candidate review and interviews start? As soon as possible

 Position is offered by a no fee agency. 
Location : West Palm Beach, FL, USA, 33401 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $18.00/hr.