Job Description
Position Title: Pharmacy Technician
Work Location: 11800 Weston Parkway Cary, NC 27513
Assignment Duration: 6 months
Work Schedule: M-F, Shifts range from 9am-6pm, 10am-7pm, 11am-8pm EST
Work Arrangement: Onsite
Position Summary:
Assist in pharmacy operations by managing insurance details, processing claims, and supporting patients and providers in line with organizational requirements.
Key Responsibilities:
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Recognize and effectively communicate about insurance types and when each type would be utilized
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Enter all communication and documentation in the MIS
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Assist with projects, such as yearly reverification
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Communicate with patients to gather appropriate insurance information
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Triage prescriptions to preferred pharmacies or HUB providers when the team is unable to serve the patient
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Appropriately process pharmacy claims in the MIS
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Recognize and understand pharmacy claim responses
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Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided
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Identify and report adverse events (AEs) and product complaints (PCs) to clinicians
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Manage and reply to internal written communications and requests received via chat or email
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Other related duties as assigned by Supervisor
Qualification & Experience:
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Pharmacy background required
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Customer service experience required
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Experience with prior authorizations required
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1–2 years of experience required
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 21.00/hr.