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Senior LTSS Service Care Manager (RN)
Spectraforce
Mcallen, Texas

6 months ago

Job Description

Position Title: Senior LTSS Service Case Manager (RN)

Work Location: Member-Facing - Source from Hidalgo SDA, TX

Assignment Duration: 6 Months (Potential to extend)

Work Schedule: Monday – Friday 8-5

Position Summary:

  • Assesses, plans, implements, and coordinates holistic care management activities to enable quality, cost-effective healthcare outcomes.

  • May develop or assist with creating personalized care plans/service plans for long-term care members.

  • Educates members and their families/caregivers on services and benefits available to meet member needs.

Background & Context:

  • May perform home and/or other site visits to assess members’ needs and collaborate with healthcare providers and partners.

  • Allows flexibility for remote work; team collaboration is encouraged.

  • Strong potential for temp-to-perm conversion.

Key Responsibilities:

  • Assists with developing and continuously assessing long-term care plans and identifies providers, specialists, or community resources needed.

  • Coordinates and manages services between members, families, and care teams.

  • Monitors care/service plans and member outcomes; updates plans as needed.

  • Identifies care management barriers and interventions.

  • Provides resource support (e.g., housing, employment, independent living).

  • Reviews member data for trends and regulatory compliance.

  • Collaborates with healthcare partners to ensure needs are met and adjusts care plans.

  • Collects and documents all care management activities to meet regulatory standards.

  • Educates members/families on care procedures, services, and benefits.

  • Partners with leadership to improve care quality and cost-effectiveness.

  • Trains and guides other team members.

  • May assist with projects or other duties as needed.

  • Supports medical, behavioral, and social teams to determine member needs and eligibility.

  • Conducts screenings and risk assessments.

  • Coordinates with community outreach and educates providers on services.

  • Encourages member program compliance to improve outcomes.

  • Manages care plans and medical consent processes.

  • Ensures timely assessments and documentation.

  • Performs outreach, completes follow-ups, and maintains team communication.

  • May work overtime depending on business needs.

Must-haves:

  • 1-2 yrs experience in Case Management or Home Health, Computer skills, phone skills

Nice to have:

  • MCO experience
Candidate Requirements
Education/Certification Required: Associate's or bachelor’s degree in nursing Preferred: 1-2 yrs experience in Case Management
Licensure Required: Registered Nurse Preferred: RN (1 year is ideal, but the manager is willing to be flexible)
 

Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $43.00/hr.

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