Job Title: Engineering Project Coordinator III
Duration: 12 months 
Location: Redmond, WA

Summary:
 As a Technical Support Lead, you will be a critical member of an internal operations team supporting novel research devices. You’ll ensure that all the technical support needs of the team are met to enable our ambitious research programs to succeed. You will need a blend of project management and operations acumen to collaborate cross-functionally. To be successful, you will be eliminating barriers to your team's success, clearly communicating their work to all stakeholders, and ensuring tactical progress is made towards team goals. Our team consists of varying levels of experiences and backgrounds. Relevant experience is important, but ultimately less so than your abilities. This is a 100% onsite position based in our Redmond, WA location.

Key Projects/Day-to-Day Responsibilities:

• This role will work closely with Technical Program Managers, Research Coordinators, Research Scientists, and Research Assistants. The individual in this role is responsible for:
• Spearhead new mechanism and processes for technical debugging, triaging, and root cause analysis in up and coming devices. 
• Engage with relevant stakeholders and provide status reports on technical issues and resolution.
• Follow technical issues through from initial triage to resolution, working closely with engineers, researchers, and developers to resolve issues. 
• Provide 1-on-1 technical support for company executives using this research device for the first time.  

Minimum Qualifications:

• 3+ years of project management, operational support, data collection management experience, or other relevant experience.
• 3+ years of engineering experience, preferably in systems engineering and/or QA support role.  
• Experience with Java/Kotlin/Android and ReactNative.
• Excellent communication skills, problem solving skills and attention to detail. 
• Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.

Preferred Qualifications:

• Demonstrated experience with human subjects research, data collection, lab management, research support, or operations management in ambiguous environments. 
• Experience building medium to large scale systems and services. 
• Experience managing multiple complex workflows and projects simultaneously

Education:

• Bachelor’s degree in psychology, human-computer interaction, computer science, business administration, or related field.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $70.00/hr.