Title:Volunteer Recruitment Support Duration: 18 Months Location: New Haven, CT Onsite Must be available and flexible to work all of the following shifts: Mon-Thu: 7:30am-4:00pm; 9:00am-5:30pm; 10:00am-6:30pm Fri: 7:30am-4:00pm; 8:00am-4:30pm; 9:00am-5:30pm Sat: As needed per level of recruitment activity, would be given advance notice if Saturday work is needed.
Description: Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies. Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data. Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.
Responsibilities: • Maintains first contact with potential participants and informs them about clinical research and available study opportunities • Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner • Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance • Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports • Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up • Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments • Demonstrates positive attitude to the participant population to ensure trust in clinical research • Performs database cleanup activities and other recruitment and targeted outreach projects • May train and mentors new staff members • May cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media
Hard Skills: 1. Medical Terminology 2. Clinical Mindset 3. Ability to multi-task within multiple systems/data bases 4. Maintaining a high level of moral and professionalism 5. Independent thinker and decision ability 6. Phone intake/triage
Skills Set/Experience proven to be successful in this role. (Not Required) Clinical Setting LPN Oral Communication Written Communication Patient evaluation and intervention Independent decision making LPN Retired RN Public Health Grad
Qualification: Bachelor’s degree (Preferred but not required)
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $31.00/hr.
