Title- Video Surveillance Operator I Location- Las Vegas, NV 89118 Duration- 6 months with potential for full?time conversion (performance review at 3–6 months) based on business need and candidate's performance Schedules (5x8, 30?min unpaid lunch): Swing Shift 5pm-1am.
Job description The Surveillance Operator is a desk-based, onsite security monitoring role responsible for reviewing live video feeds, identifying potential threats, and taking immediate action such as issuing real-time audio warnings or contacting law enforcement/property representatives. Operators monitor multiple sites nationwide using proprietary Blue Eye software and work in a fast-paced, multi-screen environment. This role is not related to casino surveillance and is not located on the Las Vegas Strip.
Key Responsibilities • Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity • Deliver real-time audio warnings to individuals onsite when appropriate • Escalate incidents to police departments, first responders, or site contacts as needed • Write clear, accurate, and detailed incident notes and documentation • Manage several computer screens, tabs, and applications simultaneously • Maintain strong attendance, punctuality, and consistent focus throughout the shift • Escalate technical issues to IT; no troubleshooting knowledge required
Required Qualifications • Ability to speak, read, and write English clearly • Comfortable speaking with law enforcement and property managers • Proficient computer skills, including navigating multiple monitors and tabs • Minimum typing speed of 40 WPM • Ability to sit and focus for long periods • Strong attention to detail in a high-volume, fast-paced environment • All new hires must cover weekends.
Preferred Backgrounds (Nice-to-Haves) • Video gaming experience (fast reaction speed, multi-screen familiarity) • Call center or dispatch-style experience • Previous loss prevention or surveillance experience • Experience in fast-paced desk environments Not preferred: • Security guards accustomed to physical patrols • Candidates expecting flexible schedules or remote work
Work Environment • Fast-paced operations center • Heavy computer and multi-monitor use • Safe, climate-controlled office setting • Structured, non-flexible schedules — employees must work the shift hired for • Communication currently via Microsoft platforms; transitioning to Google Meet/Google Mail
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 18.00/hr.
