Summary: The USVI Office and Network Coordinator will be part of the USVI team where he/she will support the company’s USVI retail network, general trades, supply, and administrative functions.
Responsibilities:
Manage Customer relationships to ensure that company interests are protected; build, promote, and sustain a mutually beneficial relationship with customers.
Identify and take immediate action when the dealer deviates from the contract.
Enforce, monitor, and follow up with dealers to ensure Guarantee Bonds and Insurance Policies are in place and not expired.
Communicate immediately to management all relevant information concerning dealers’ actions that could potentially have a negative impact on company operations.
Assist in regulatory compliance and risk assessment as a liaison (TotalEnergies/Customer)
Manage customer account statements and account analysis on a weekly basis. Ensure credit terms and payment terms are met by customers or take necessary actions to enforce company policies.
Follow up on all maintenance and repairs for the sites.
Executes coupon validation with TotalEnergies’ Commissioned Agent Service stations, when applicable.
Coordinates fuel orders with customers, drivers, and TotalEnergies personnel.
Ensure iso tanks inventory is available in St. Thomas (logistics, reports, and customs clearance) with the support of the supply team.
Business Development Fuels
Responsible for annual objectives on fuel sales both in-network and general trade, as well as rent income.
Build action plans to increase sales and incomes; Identify and acquire new businesses and make sure his/her portfolio profitability is constantly improving.
Works towards achieving targets in sales: Gross Margin, Fixed and Variable Costs, Credit performance, and Controls.
Conduct price surveys for fuels as required. Provide input for pricing, commercial business lead, and general market information.
Manage and coordinate effective internal & external interfaces to maximize business performances and capitalize on market opportunities.
Ensure the full use of TotalEnergies Pass – Fleet Card.
Participate in initial credit assessment and provide inputs.
Prepare and perform business presentations to customers and management.
Provide forecast to product supply for inventory and purchase levels.
Keep management informed of all activities related to the USVI market.
Contact customers via email or telephone to ensure that outstanding balances are collected.
Reconciles paid customer invoices to outstanding invoices via a spreadsheet.
Executes online bank deposits and creates deposit reports.
Prepares and enters purchase requisitions in SAP by following TotalEnergies purchasing policies and assigning the correct general ledger accounts and cost centers.
Processes invoices for payment and forwards invoices to Accounts Payable in Puerto Rico.
Follows the company’s procedures when creating new vendors.
Ensures that vendors are paid timely and ensures there is no backlog of vendor invoices at any time.
Manages and reconciles petty cash disbursements following TotalEnergies policies and procedures.
Ensures that office equipment is maintained and that a sufficient amount of office supplies is stocked.
Assists Human Resources with coordinating the payment of the Government Insurance Certificate.
Participates in safety meetings (including taking minutes) and emergency response drills.
Effective Implementation of all Environmental & Controls Policies.
Ensure Superior Site Operations and Customer Service Standards.
HACCP: - Integrate hygiene controls into periodic inspections and report deviation.
Other tasks as assigned by management.
Requirements:
Degree or significant experience in the disciplines of strategic management, sales, marketing, and administration.
Working knowledge and experience in retail network, commercial, and marketing activities.
Good communication skills including interpersonal skills. Team Building skills.
Fluent in English, both written and spoken. Basic knowledge in Spanish, is preferred
Computer Skills: (Microsoft Office and SAP).
Know and Observe TotalEnergies Quality Policy & HSE Charter.
Possess a valid driver's license.
Must be able to work in a fast-paced environment, under minimum supervision.
Must be able to multitask and work well with TotalEnergies stakeholders.
Must maintain strict confidentiality and good interpersonal relationships are required.
Note: TotalEnergies Marketing Puerto Rico Corp. requires all employees to be fully vaccinated against COVID-19 by the first day of work. We will require you to provide a copy of your COVID-19 Vaccination Record Card. In general, people are considered fully vaccinated 2 weeks after their second dose in a 2-dose series, such as Pfizer o Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. TotalEnergies Marketing Puerto Rico Corp. may provide vaccination exemptions for medical reasons or religious belief. This exemption will be evaluated accordingly.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $24.00/hr.
