Job Summary
This individual contributor is responsible for guiding and influencing the development of a formal Global Quality Services Framework and for supporting the development of software quality assurance test strategies. This position is responsible for performance and capacity requirements definition and complex programming duties. Additionally, this role involves monitoring, validating, and planning performance and capacity, as well as programming Load testing scripts.
Essential Responsibilities
Complete work assignments and support business-specific projects by applying expertise in the subject area.
Support the development of work plans to meet business priorities and deadlines.
Ensure the team follows all procedures and policies.
Coordinate and assign resources to accomplish priorities and deadlines.
Collaborate cross-functionally to make effective business decisions.
Solve complex problems and escalate high-priority issues or risks, as appropriate.
Recognize and capitalize on improvement opportunities.
Practice self-development and promote learning in others by proactively providing information, resources, advice, and expertise to coworkers and customers.
Build relationships with cross-functional stakeholders.
Influence others through technical explanations and examples.
Adapt to competing demands and new responsibilities.
Listen and respond to, seek, and address performance feedback.
Provide feedback to others and managers.
Create and execute plans to capitalize on strengths and develop weaknesses.
Support team collaboration and adapt to and learn from change, difficulties, and feedback.
Identify, define, and mitigate complex issues, dependencies, and risks related to Performance testing.
Determine testing scope and approach, and collaborate with cross-functional IT and business stakeholders to review and approve the overall testing approach.
Ensure test plans and timelines are aligned with project/program milestones.
Lead and assist in the development of quality assurance (QA) test project strategies, methodologies, and standard processes for moderately to highly complex IT initiatives across multiple QA domains.
Analyze business and technology requirements to ensure testability and traceability.
Review and validate testable business processes, test data, and test environment requirements.
Define and ensure adherence with entry and exit criteria according to Performance testing goals & standards.
Manage the development of test scenarios/scripts and execution of test cases for UI and API workflows.
Generate scheduled reports (e.g., test execution, defects, ad hoc reports) and provide daily test execution metrics to IT teams and management, as appropriate.
Collaborate with cross-functional IT teams and test leads to gain buy-in and approval of test plans, and track quality metrics for Performance testing.
Acquire additional training, guidance, mentoring on assessments, architectural reviews, tuning & recommendations from test leads as needed.
Cross-train fellow Performance test engineers in shared features, dependencies, and provide input as required to collaborate and meet deliverables.
Ensure quality metrics are tracked across testing phases of Performance.
Job Qualifications
Minimum Qualifications
Preferred Qualifications