Role Title: TSYS QA Lead Contract duration: 6 months, rolling (Extension Possible) Working hours: 9am-5pm EST, additional 2 day furlough for stat holidays Location: Toronto, ON-2x per week, Tuesday and Thursday, subject to change
Role Mandate:
The TSYS team under the North American Retail Payments umbrella is looking to add a QA Lead to their team for a rolling 6 month position. The role will own end-to-end QA including planning, execution, defect management, and sign-off for TSYS projects.
Team Structure:
The team consists of around 20 people, 7-8 onshore and 10-12 offshore. This role is highly collaborative with both the onshore and offshore teams.
Role Responsibilities:
Owns end to end QA including planning, execution, defect management, and sign off for
TSYS projects
Work closely with business partners and vendors
Manage defect triage, root cause analysis, and drive timely resolution of issues
Enforce QA standards, test documentation, and compliance with bank policies and regulatory guidelines
Identify opportunities for automation and process improvements to improve quality and efficiency
Must Have Skills:
PRIMARY: Strong, recent hands on TSYS experience, including TSYS-TS2 green screen data conditioning and TSYS rewards
Has previously worked on pricing and interests related TSYS projects involving disclosure group changes, fee updates, and pricing updates
Has previously led new credit card product launches end to end
Experience with payment projects
Experience with card generation, statements, letters & communications
Experience with digital wallets and tokenization
Familiarity with FICO TRIAD Customer Manager
In-depth written and verbal communication skills
Nice to Have Skills:
TRIAD experience
Mainframe file handling experience
Hands on automation experience
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 53.32/hr.
