Terminology Manager


Austin, Texas

a month ago

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Job Description

Job Title: Terminology Manager
Location: Austin, TX 78727 (Role is expected to be on-site first 90 or so days, then moved to hybrid model)
Duration: 12 Months
As Terminology Manager on the LQA team, you bring outstanding attention to detail and technical skills to ensure that our linguistic assets are kept in sync and abreast of the times. You will help us update outdated terms as needed and lead the implementation with the support of on-site vendors, and DRIs who are native-level speakers. You will closely collaborate with vendors, localization project managers, lab operations staff, and language leads across the organization to ensure that terminology is kept consistent for all lines of business that we serve.
The environment is fast-paced, requiring the ability to work autonomously while handling aggressive delivery schedules, as well as strong collaboration skills to find the needed answers. The right mix of attention to detail and problem solving skills to improve existing processes and tools will help you see the big picture beyond the specific language needs.
  • Create, manage and maintain glossaries, style guides, and other linguistic and cultural assets in up to 40 locales, using our in-house tools.
  • Collect feedback from various stakeholders to establish quality requirements and connect with the Localization QA team when those requirements are not met.
  • Collaboration with cross-functional teams across multiple time zones.
  • Beyond reporting on issues found, provide pertinent information and follow solutions to their conclusion.
  • Gather feedback and recommendations from various stakeholders and flag potential language and cultural sensitivity issues.
  • Look for opportunities to optimize workflow, tools, and processes to help the team scale.
  • Implement and foster globalization/internationalization/localization best practices.
  • Create/Maintain/Update related documentation.
  • Check reference documentation and support validation as needed.
  • Check and maintain accuracy of records.
  • Assist in the assessment/communication of language needs for the UI Localization labs.
  • Manage daily and long term coverage and look for solutions as needed.
  • Create/manage tasks in an agile project management tool.
  • Co-host/Participate in internal team meetings.
  • Oversee review process and help treat data.
  • Anticipate tool training needs and create new tasks for vendors to take on.
  • Reply/manage/resolve/distribute bugs.
  • High attention to detail with an ability to see the big picture and to handle some ambiguity.
  • Excellent problem-solving skills.
  • Strong familiarity with client’s ecosystem (hardware, software, and services).
  • Sufficient understanding of software development lifecycle.
  • Native-level fluency in a language other than English a plus.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $39.72/hr.