Technical Writer I

Title: Technical Writer I
Location: Raleigh, NC preferably. Remote for now, but ok to come into office if needed.
Duration: 6-7 Months (possible extension)

Timings: 8AM-5PM EST.
 
Job Description:
Provides documentation contribution as a member of a multi-disciplinary team in the Research and Development division. Develops, writes, and edits material for the operating system, system updates, user and installation/configuration manuals, and data sheets in print and/or electronic media. Attends meetings related to development of the product. Manages time sensitive projects ensuring adherence to technical documentation processes.
 
Essential Duties and Responsibilities: – Other duties may be assigned:

• Writes and edits technical documents in compliance with quality system and regulatory requirements.
• Arranges the material to promote ease of use and fast access to needed information.
• Looks for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety.
• Harmonizes technical communication deliverables with product branding and messaging.
• Researches existing procedures and interviews Subject Matter Experts (SMEs) to acquire source data and determine documentation requirements.
• Translates engineering data into procedures and instructions suitable for use by the intended users.
• Publishes final document in a DITA, Adobe and Word desktop publishing environment.
• Supports and participates in documentation validation.
• Maintains open communication with subject matter experts (SMEs) Service, Marketing, Training, Engineering, and Sustaining Engineering. Provides these teams with feedback and support on technical issues.
• Creates and manipulates electronic files for archiving, on-line documentation publishing, and printing.
• Develops, recommends, implements, and adheres to technical documentation standards, communications, including templates and style guides.
• Coordinates the printing, electronic publications, and distribution of technical documentation.
• Disseminates documents for technical review and serves as collection point for feedback.
• Serves on project teams as assigned.
• Verifies information in Agile.
• Demonstrates ability to manage multiple, cross functional projects.
• Possesses strong interpersonal skills with ability to promote team interaction and execution to streamline processes and to look at new technologies.
• Builds consensus with partners by considering input and promoting trust between various functional areas.
• Synthesizes complex information gathered from a variety of sources and disseminates to others.

 
Education, Experience, Qualifications and Skills:

• 4+ years’ experience in technical writing / publishing or equivalent experience.
• 4+ years’ experience utilizing a structured phase gate product development process.
• Technical aptitude. Ability to read and interpret engineering source data to include specifications, drawings, and parts lists.
• Experience with Darwin Information Typing Architecture (DITA) and the DITA Open Toolkit
• Desktop publishing experience with Adobe products (e.g. Photoshop, Indesign, Illustrator)
• Working knowledge of Microsoft Office
• Nice to Have: Experience with Cloud-based Technologies and/or Cloud-hosted Products
• Required: Experience with Oxygen authoring tool
• Nice to Have: Experience with a Source Code Management tool (SourceTree, GitHub, Bitbucket)

 

Note: The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) effective January 1, 2020; and all data privacy and laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.00/hr.