Job Title: Technical Writer and Training Coordinator Duration: 12 Months Location: Sanford, NC, 27330
Job Description: We are seeking a versatile professional who excels in project-driven environments and possesses strong project management skills to join our Quality Assurance Training department as a Technical Writer & Training Coordinator (Project Support). This multifaceted role combines technical writing expertise, instructional design and content development, and project management skills to provide essential project support and effective coordination to meet required timelines.
Responsibilities: • Manage end-to-end training and documentation development within the context of the project, including planning, scheduling, resource allocation, progress tracking, and reporting. • Develop and maintain a comprehensive understanding of our project's scope, products, services, and processes to accurately communicate technical information and procedures to diverse audiences. • Utilize project management methodologies to ensure timely execution of project deliverables, maintaining clear communication and collaboration among project teams. • Participate in process risk evaluation and selection of appropriate tools and technologies to enhance training content creation, documentation, and delivery within the project context. • Work closely with subject matter experts to gather technical information and translate it into clear, concise, and easy-to-understand instructional documents and training materials, ensuring accuracy, compliance, and alignment with established processes as part of the project requirements. • Conduct thorough audience analysis to identify training needs, learning preferences, and skill gaps, tailoring instructional documents and training content for effective learning and performance. • Create, update, and maintain high-quality training materials, including structured on-on-the-job training assessments, knowledge assessments and exams, tutorials, overviews, or other content as required to support the ongoing project. • Collaborate with QA Training and Document Control teams and project stakeholders to ensure training materials and instructional documents align with instructional design principles, project goals, and effectively engage learners. • Assist in the coordination of training sessions, workshops, seminars, document review cycles, and other project-related training activities, ensuring seamless logistics and optimal learning experiences within the project environment.
Organizational Context: Directly reports to the Associate Director, GMP Training Qualifications: Skills: Proven working experience in technical writing of procedural documentation
Required Education: Associate Degree with 4-6 years Bachelors (Science or Engineering) with 2-3 years Masters/PhD with 0-2 years
Experience:
Experience in writing technical documents for manufacturing operations especially for Bioprocessing equipment such as Single-Use small scale cell culture bioreactor, UFMini Single-Use centrifuge and other equipment
Detail oriented with good organizational skills
Able to manage priorities and maintain timelines for completion of the assigned tasks
Detail oriented with good organizational skills
Able to work effectively and independently, as well as part of team
Experience in Manufacturing, Engineering and/or Quality environment (pharmaceutical or medical device industry preferred)
Strong oral, written communication, and interpersonal skills
Critical thinking capabilities
Experience working in Quality Learning and/or Document Management Systems highly preferred
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $65.00/hr.
