Title: Technical Service Admin Location: Mountain View, CA Duration: 3 weeks Assignment with possible extensions
Position Overview: We are seeking a Technical Service Admin to provide temporary support to the Technical Service team. This role is critical for managing a backlog that resulted from the implementation of a new ERP system. You will work closely with internal teams, handling key administrative tasks like tracking RMAs, updating the ERP system, and processing service invoices. This is a great opportunity to gain experience in a collaborative, cross-functional team within a leading medical device company.
Key Responsibilities:
Track RMAs and update the ERP database accordingly.
Process service-related invoices and ensure accurate record-keeping.
Collaborate with internal teams to resolve discrepancies in invoicing or technical service records.
Provide administrative support to the Technical Service team, focusing on ensuring smooth workflows and accurate data management.
Qualifications:
Experience: Minimum 3 years in a technical, customer service, or sales administrative role (2 years considered if candidate is a quick learner).
Skills: Strong problem-solving, organizational, and communication skills. Proficiency in ERP systems and Microsoft Office Suite.
Ability to work effectively in a cross-functional team environment.
Nice-to-Have:
Previous experience in the medical or medical device industry is a plus.
Work Environment:
This position will be part of the Technical Service team, addressing a backlog created by a new ERP system implementation.
The candidate will work onsite in Mountain View, CA, alongside a collaborative team.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.
