Job Description: Job Title: Technical Product Manager Sr Duration: 06 Months Location: Seattle, WA (Hybrid 3 days a week)
Overview: The Technical Product Manager is responsible for the retail hardware point of sale and its supporting peripherals- from device selection, integration, and implementation of retail software and hardware. The Technical Product Manager owns the retail hardware roadmap, vendor relations, specializes in analyzing system specifications, configuring hardware and software solutions, and supporting hands-on retail installations.
The ideal candidate will have a strong technical product management background in retail hardware and technologies, experience in hardware lifecycle management, and have strong planning and communication skills.
Team culture/work environment:
Will work with the integration team
Cross Function Team
May work with new hardware
3 Partner/3 PSP
Key projects:
Hardware/Retails Side
POS Hardware
Barcode Scanner
TPM Space
Daily Responsibilities:
Product Definition and Value
Responsible for determining hardware business needs, problem solving, and proposing technical solutions.
Align with multiple business partners to balance business and technical objectives and manifest as clear priorities for the working team.
Manage a technical product portfolio through day-to-day collaboration and decision making with cross-functional teams.
Define product health and performance metrics
Technical Hardware Implementation
Design and implement complex retail systems that integrate both hardware and software components to meet business requirements.
Track hardware roadmaps with internal and external teams to ensure a smooth transition when hardware goes end of sale/end of life.
Line of sight and understanding of retail store operations and how retail hardware and software solutions impact barista and customer experience.
Evaluate existing systems to determine effectiveness and suggest changes to meet organizational requirements.
Coordinate with vendors and suppliers to ensure timely procurement and quality of services and products.
Stay current with industry trends and emerging technologies to ensure integration solutions are current and functional.
Communication and Collaboration
Cross-functional collaboration across different organizations to ensure hardware selection is aligned across software and operational requirements.
Interacts directly with business stakeholders to understand business problems
Presents recommendations clearly and persuasively to support stakeholder decision making
Technology requirements?
Android Base Tablet
POS
SmartSave
Cash Registers
Required Background Skills: Qualifications:
Must have: Technical Product Management experience & Retail Hardware background
Preferred: Proven experience as a Technical Product Manager, Systems Integration Engineer, or similar role.
Preferred: Bachelor’s degree in Computer Science, Engineering, or related field.
Excellent communication and project management skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Strong understanding of complex hardware and software systems.
Experience with various operating systems, including Windows, Linux, and UNIX.
Strong analytical and problem-solving skills.
Nice-to-Haves:
Experience with Drive Thru
Experience with retails hardware
Can Openly Communicate
Ask Questions
Knows how to problem solve
Top Candidate Skills
Understand POS Hardware
Strong Project Manager
Communicates So Well
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $70.00/hr.
