Job Description: Job Title: Technical Product Manager Duration: 06 Months Location: Seattle, WA (Open for Remote)
As a Client’s, Technical Product Manager, you will contribute to Client’s’ success by identifying and being a champion of the right solution to meet business needs and opportunities, while keeping an eye towards long-term scalability, resilience, and low operating cost. This includes the creation and maintenance of API and event specification documentation. The technical product manager defines how Client’s’ data hubs will integrate with other products and services to meet specific business goals and serves as a change agent for the enhancement and extensibility of existing products and services that leverage customer data within Client’s Technology. You will be valued as a technical subject matter expert among business and engineering partners because you will maximize the value of customer data through thoughtful, data-driven problem solving, crisp definition of MVP solutions, and cross-functional collaboration with peer technology teams and organizations. To be successful, the technical product manager needs to have technical acumen along with a strong product management background, with demonstrated experience in shaping a product or service’s function within a larger enterprise technology context.
Team culture/work environment:
Customer data platform data project
3 pods- extension of the broader team
Hybrid
Key projects:
Time boxed assignment. Standing up integration layer with another vendor
Data from a customer lens
Analytic data
Batch data
Integration
Daily Responsibilities:
Knowledge of Integration Patterns – focused on event-driven architectures, with familiarity of synchronous and batch structures as well
Knowledge of the various patterns and their benefits and risks with scalability, extensibility, reliability, and performance. Experience and comfort creating/documenting event, rest API, and batch contracts.
Proficient in master data management principles and practices, with demonstrable experience in establishing and maintaining operational and analytical data hubs
Effective communication & collaboration with cross-functional teams including developers, business stakeholders, vendors. Will be critical for gathering/documenting technical requirements & coordinating implementation efforts
Problem Solving & Troubleshooting – able to identify and resolve issues in data integrations will be critical. This includes debugging integration errors, handling data format mismatches or issues that arise during the development & testing of integrations
Technology requirements:
Agile
API
Microsoft suite
Jira
Sprints
Confluence
Miro
Avent contracts
Summary of Experience
Relevant functional/business process experience – 7 years
Product definition, measurement, and analysis experience - 7 years
Enterprise services product management or ownership experience - 7 years
Product Definition & Value • Influences decisions by providing technical consultation and direction to stakeholders • Facilitates the creation and maintenance of the proper API and event documentation • Influences and documents non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity • Collaborates with peer technology teams to align on solutions • Represents customer experience context to engineering teams • Creates acceptance criteria/requirements to align with customer, business, and technical strategy goals • Leads prioritization of backlog Analysis • Analyzes data and uses results to justify product decisions and apply key learnings • Defines product health and performance metrics and dashboard/reporting requirements, and KPIs to measure performance against feature goals • Identifies opportunities to improve feature performance and overall product health using data • Leads ongoing improvements to product performance Leadership & Communication • Partners with engineering teams to apply knowledge/expertise in defining technical requirements and solution architecture, and understands technical debt and non-functional features to prioritize appropriately • Owns effective relationships with engineering teams across Client’s Technology • Interacts directly with business stakeholders to understand business issues and to communicate ramifications of technical options • Eliminates ambiguity in feature criteria and goals • Presents solution options/recommendations clearly and persuasively to support business stakeholder decisions • Influences & negotiates with teams across Client’s Technology, with business partners, and with third-party vendors and resolves most issues independently Product Planning & Delivery • Identifies and documents technical tradeoffs as well as dependencies and constraints • Presents recommendations and influences alignment across neighbor ST teams • Performs validation of feature against stated goals; facilitates user review/acceptance testing • Able to identify issues that arise during development & testing of data integrations and drive to resolution with involved teams • Manages the elimination of blocking issues during development • Works with cross-functional engineering teams on feature sizing and delivery planning • Practices iterative, agile development and is well versed in agile methodologies and tools Basic Qualifications • Understands event-driven architectures concepts and best practices with familiarity of synchronous and batch structures as well • Experience in managing the requirements, build, launch and maintenance of data services like events or APIs • Ability to influence and gain the support of key stakeholders • Experience developing clear, thorough user stories and acceptance criteria that drive effective solution development anchored in customer experience and data scenarios • Deep understanding of the system architecture and design concepts behind complex, enterprise-class software solutions at high transaction volumes • Talent for designing future-proof solutions with an eye towards future use cases, scalability, and maintainability. • Skilled in the utilization of system development methodologies throughout the full project lifecycle • Gift for rooting out ambiguity • Ability to build consensus across a diverse group of stakeholders • Consistent use of strong verbal and written communication skills to influence outcomes
Nice-to-Haves:
Work with business stake holders and translate in technical.
Project management experience
Must Haves:
knowledge in integration
digging into data and creating contracts/ effective communication and collaboration
Proficiency in master data intervals/ problem solving and trouble shooting
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About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $70.00/hr.
