Title: Sr. Operations Specialist Duration: 6 Months Location: Phoenix, AZ 85040 Work hours: 8:00 Am - 5:00 pm
Responsibilities: The Operations Analyst is responsible for processing the department’s daily transactions as well as providing operational support to internal business partners and/or Clients. May provide mentoring and coaching; and help to ensure the day-to-day functions are executed according to policies and procedures and in a timely fashion. Responsibilities may include but are not limited to:
• Responsible for settlement of all FX related transactions (incoming/outgoing wires, MCA FX, Interest Rate Derivatives, standing wire, exotics). • Following Bank policies and procedures regarding Risk analysis of trades/wires Including OFAC and Dodd Frank regulations • Generation and delivery of all post trade confirmations. (Tracking outgoing/incoming traffic and recording all outstanding items). • To deal with all FX related pre and post payment inquiries working with both Wire Investigations and R&R. • Maintaining internal working relationships with relevant internal teams (FX Sales/Trading/Relationship teams, IT Support, Legal/Compliance/Risk/Fraud). • Responsibility and ownership of cross-training across all departmental functions. • Builds relationships with team and other internal clients and collaborates to resolve issues. • Recommends potential process improvements. Special Projects as assigned by management. • Participates in meetings, coaching and other duties as assigned by management. • Works within established procedures, processes and/or regulatory guidelines and utilizes authority matrix to level of determinations. Independent judgment is minimal as decisions are predominantly guided by precedent or process. • Demonstrated knowledge of bank products, regulations, processes and procedures; may require knowledge of more than one group of operational functions.
Skills • Organizational Skills • Thoroughness • Technical Capacity/Ability to Work with Variety of Systems • Problem Solving/Analysis • Accountability • Time Management • Flexibility • Collaboration
Required Education and Experience • High School Diploma or Equivalency PLUS • 3-5 years of related professional experience (banking/financial services industry or customer service) OR • 5-7 years of overall experience • Bachelor’s Degree desired and may be considered as 1-2 years overall experience
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $30.00/hr.
